IT Support, 2nd Line Law Firm}

2 weeks ago


Manchester, United Kingdom Ernest Gordon Recruitment Limited Full time

**IT Support, 2nd Line {**Law Firm**}**

Manchester (Hybrid)

**£28,000 - £34,000** + In House Training + Career Progression + Company Benefits
- Are you an experienced 2nd Line Support specialist looking to step into an exciting new role providing dedicated IT Support within a large company? Do you want to expand your career and experience IT by taking on a role where you'll find a competitivesalary and on the job training and clear cut progression opportunities?_

On offer is an exciting opportunity for a IT Support Specialist to enter a IT Support role where you will be part of a Top 100 UK Law company where you will deliver efficient, professional, yet personalised IT services throughout the firm by providing 1stand 2nd Line Support as well as assisting the Infrastructure Manager when needed.

In this role, the successful IT Support Engineer will have a chance to provide high level 2nd Line IT support responding to various different IT related queries within the firm. You will act as a point of escalation and provide assistance to company employeeswhile working your way through tickets on the help desk.

**The Role**:

- Providing high quality help desk support
- Working through tickets
- Helping the infrastructure manager when required

**The Person**:

- 2nd Line IT Support experience
- An IT related degree _(preferred)_
- Based a commutable distance to Central Park, Manchester

**Keywords**: IT Support, Second Line, 1st Line, Service Desk Engineer, IT Technician, 2nd Line Support, Network Support, Office 365, MSP, Hybrid



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