Commercial Customer Account Handler
2 weeks ago
**Commercial Customer Account Handler**
**Monday - Friday Full Time**
**Hybrid / Preston**
**£21k
- £22k per annum**
We are recruiting for a well established insurance specialists who deals with all types of insurance policies which include Motor Trade, Commercial, Property and Fleet Insurance.
**Key areas of responsibility include**
- Ensuring accuracy, efficiency and professionalism when dealing with both client and insurer and conducting high quality work in relation to; New Business, Renewals, Mid-term adjustments, Claims, Queries, Premium Finance Arrangements, and Issuing Cover Notes
- Ensuring all business activity fully complies with FCA regulation and company procedures
- Answering calls and assisting customers with questions and enquiries
- Helping customers make policy amendments
- Liaising with insurers and other parties, to build rapport and maintain an effective working relationship;
- Processing customer documentation, ensuring all documents meet the criteria as specified by the insurer;
- Assisting insurers with memos and other documentation requests;
- Meeting individual targets to ensure an appropriate workload is being met.
**What we’re looking for**
- Previous experience in an Account Handler role within a insurance environment
- Working knowledge of most commercial insurance products
- Experience of working to high standards of FCA compliance
- I.T. skills including use of an insurance IT system, ideally SSP
- The ability to work to a high level of accuracy
- Exemplary customer service skills with the ability to build solid relationships with clients and insurers
- Regulatory and compliance awareness
About Bell Recruitment
Bell Recruitment covers a range of sectors across the UK.
If you are looking for a recruitment team that genuinely cares, contact Bell Recruitment today.
**Salary**: £21,000.00-£22,000.00 per year
**Benefits**:
- Company pension
Schedule:
- Day shift
Work Location: Hybrid remote in Preston
Reference ID: 553477
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