Head of Product Growth

2 months ago

Belfast, United Kingdom Syndeo Full time

**All Positions Require**:

- **Great communication skills.** We’re all humans and we need to work as a team, so frequent and clear verbal and written communication is a must.
- **Self-driven work ethic.** You need to be a self-starter who loves taking the initiative and seeing things through to completion.
- **Curiosity and the desire to learn.** Our business is evolving and growing fast, who knows what will be the skills of tomorrow? Flexibility is key.

**How to Apply**:
As the Head of Product Growth & Partner Engagement, you will be responsible for driving Syndeo’s product growth strategy, nurturing strategic partnerships, and collaborating with cross-functional teams to deliver exceptional customer service. Success in this role will involve increasing Syndeo’s market presence, expanding our partner ecosystem, and ensuring that our product offerings consistently meet or exceed customer expectations.

**Key Responsibilities**:

- Develop and implement Syndeo’s product growth strategy, focusing on product innovation, customer satisfaction, and market expansion.
- Work closely with customers to understand their needs, identify potential use cases for Syndeo’s conversational AI platform, and ensure seamless integration with their existing contact centre technology stack.
- Build and maintain relationships with key partners, including Contact Centre as a Service (CCaaS) providers and “Mega AI” vendors, to expand Syndeo’s market presence and drive sales.
- Collaborate with cross-functional stakeholder teams, such as R&D, to ensure a deep understanding of customer and partner requirements and inform product roadmap development.
- Design and execute experiments to validate findings from observational research, leveraging customer, prospect, and partner feedback to drive informed decision-making and product development.

**Qualifications**:

- Bachelor’s degree in a relevant field (Computer Science, Business, or a technology-related discipline).
- 5+ years of experience in product growth, partner engagement, or a related field, preferably within the contact centre or AI industry.
- Strong understanding of conversational AI platforms, contact centre technologies, and customer experience management.
- Proven track record of building and nurturing strategic partnerships with technology providers and system integrators.
- Demonstrated success in driving product growth and market expansion for technology products or services.
- Excellent communication, collaboration, and problem-solving skills.
- Self-starter with a strong sense of ownership and accountability.

  • Head of City and Growth Deals

    1 month ago

    Belfast, United Kingdom Northern Ireland Civil Service Full time

    Name You are here: Home > **Head of City and Growth Deals - Grade 5** **Head of City and Growth Deals - Grade 5**: Tweet **REF**:IRC284814 **DEPARTMENT**:Department of Finance (DoF) **SALARY**:£74,912 - £84,122 (under review) **LOCATION**:Clare House, 303 Airport Road West, Belfast **Further appointments may be made using the merit list should this...

  • Head of Manufacturing

    2 weeks ago

    Belfast, United Kingdom Clarendon Executive Full time

    We are delighted to have been retained by Cunningham withthis new position of Head of Manufacturing.With a rich history spanning nearly 65 years, Cunningham is now a globalleader in the supply of innovative protective covers. Its products, which useadvanced materials, supply sectors as diverse as aviation to aquaculture andare sold globally from the UK and...

  • Head of Manufacturing

    12 hours ago

    Belfast, United Kingdom Clarendon Executive Full time

    We are delighted to have been retained by Cunningham withthis new position of Head of Manufacturing.With a rich history spanning nearly 65 years, Cunningham is now a globalleader in the supply of innovative protective covers. Its products, which useadvanced materials, supply sectors as diverse as aviation to aquaculture andare sold globally from the UK and...

  • Head of Marine Recovery

    4 weeks ago

    Belfast, United Kingdom Royal Society of Wildlife Trusts Full time

    Closing date: Monday 19 June 2023- Salary: £40,628 to £45,806 Access to employer’s contributory pension scheme - maximum 8% per annum. - Contract type: Permanent / Working hours: Full time- Location: Belfast based, Belfast- Head of Marine Recovery- This is an exciting opportunity for a skilled and highly motivated individual to join our Senior Management...

  • Head of Finance

    1 month ago

    Belfast, United Kingdom Hunter Savage Full time

    Joanne Gordon +07542321219 Job type - PermanentLocation - BelfastEmp. type - Full-time**Head of Finance (Belfast/Hybrid/Start Up)** Hunter Savage is delighted to be recruiting for a commercially astute and driven Head of Finance on behalf of an innovative, scaling fintech business. The successful Head of Finance will add real value and bring change to the...

  • Product Support

    4 weeks ago

    Belfast, United Kingdom Bank of Ireland Full time

    **What is the opportunity?**: This is an exciting opportunity to join the Products & Solutions team who design, build and maintain products that meet the everyday banking needs of personal and business customers within the Northern Ireland franchise! You will primarily support both Business Savings and Commercial Card products including administration of...

  • Production Administrator

    1 month ago

    Belfast, United Kingdom Staffing NI Full time

    Bluestones NI is working with a leading production company in the Carry duff area and due to continued growth they have a requirement for a an immediate start production administrator Hours: 30 hours per week Salary £12.00phr Location: Carry duff **Duties**: MAIN PURPOSE: Responsible for administrative management of all operational records and...

  • Product Support

    1 month ago

    Belfast, United Kingdom Bank of Ireland Full time

    **What is the opportunity?**: You will have the opportunity to use customer insights to influence and support the delivery of enhanced customer experience. Providing support to Product Managers within the Product and Propositions team. You will primarily support both Business Deposit and Current Account products including administration of the Business...

  • Product Support

    1 month ago

    Belfast, United Kingdom Bank of Ireland Full time

    **What is the opportunity?**: You will have the opportunity to use customer insights to influence and support the delivery of enhanced customer experience. Providing support to Product Managers within the Product and Propositions team. You will primarily support both Business Deposit and Current Account products including administration of the Business...

  • Production Administrator

    1 month ago

    Belfast, United Kingdom Bluestones ni Full time

    Bluestones staffing is working with a leading production company in the Carry duff area and due to continued growth they have a requirement for a an immediate start production administrator Hours: 30 hours per week Salary £12.00phr Location: Carry duff **Duties**: MAIN PURPOSE: Responsible for administrative management of all operational records and...

  • Consumer Product Strategic Analyst IV

    2 weeks ago

    Belfast, United Kingdom Bank of America Full time

    Description : At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work...

  • Head of Wholesale Management

    58 minutes ago

    Belfast, United Kingdom Fibrus Networks Ltd Full time

    JOB TITLE: Head of Wholesale Management JOB LOCATION: UK based, aligned to Belfast Head Office TERMS: UK right to work required (no sponsorship available); hybrid working THE JOB The Head of Wholesale Service Management will have overall responsibility for managing the wholesale relationships with our new Retail Service Providers (RSPs). These RSP’s...

  • Head of Advice and Guidance Operations

    2 weeks ago

    Belfast, United Kingdom HUB Group (part of Just Group PLC) Full time

    Head of Advice and Guidance Operations (HUB Group, Digital Wealth) - Belfast - Hybrid We have an exciting opportunity for someone with proven experience in advice and guidance in the financial services industry, to join our business in a period of growth as a new Head of Advice and Guidance for HUB Group, Digital Wealth. Reporting into the Managing...

  • Head of Bakery

    3 weeks ago

    Belfast, United Kingdom The Global Search Company Full time

    Our client is a leading fresh foods manufacturer known for delivering high-quality and delectable products to our customers.Make your application after reading the following skill and qualification requirements for this position.We are seeking an experienced and creative Head of Bakery who is passionate about producing exceptional baked goods and leading a...

  • Deputy Head of Audience

    4 days ago

    Belfast, United Kingdom Mediahuis Full time

    **Job Title**: - Deputy Head of Audience **Function**: - Editorial **Department**: - Audience **Reporting to**: - Head of Audience **Location**:Belfast**Role Purpose** - The deputy head of Audience is a new role to help in the management of our growing Audience function. The role will support the Head of Audience in managing rosters, as well as...

  • Head of Bakery

    1 month ago

    Belfast, United Kingdom The Global Search Company Full time

    Our client is a leading fresh foods manufacturer known for delivering high-quality and delectable products to our customers. We are seeking an experienced and creative Head of Bakery who is passionate about producing exceptional baked goods and leading a dynamic team. Position Overview: As the Head of Bakery, you will be a key player in shaping the future...

  • Head of Engineering

    9 hours ago

    Belfast, United Kingdom The Engage Partnership Recruitment Full time €120,000

    Head of Engineering | £120K | Bristol/Remote | B-Corp SaaS Join an exciting Scale up as Head of Engineering. They are looking to push their product to the next level, and have someone join who wants to join in on the journey with this amazing B-Corp. You will take responsibility for shaping the products future, working closely with the CTO to drive the...

  • Head of Engineering

    7 hours ago

    Belfast, United Kingdom The Engage Partnership Recruitment Full time €120,000

    Head of Engineering | £120K | Bristol/Remote | B-Corp SaaS Join an exciting Scale up as Head of Engineering. They are looking to push their product to the next level, and have someone join who wants to join in on the journey with this amazing B-Corp. You will take responsibility for shaping the products future, working closely with the CTO to drive the...

  • Head of Bakery

    1 month ago

    Belfast, United Kingdom The Global Search Company Full time

    Our client is a leading fresh foods manufacturer known for delivering high-quality and delectable products to our customers. We are seeking an experienced and creative Head of Bakery who is passionate about producing exceptional baked goods and leading a dynamic team.Position Overview: As the Head of Bakery, you will be a key player in shaping the future of...

  • Head Of Bakery

    14 hours ago

    Belfast, United Kingdom The Global Search Company Full time

    Our client is a leading fresh foods manufacturer known for delivering high-quality and delectable products to our customers. We are seeking an experienced and creative Head of Bakery who is passionate about producing exceptional baked goods and leading a dynamic team. Position Overview: As the Head of Bakery, you will be a key player in shaping the future...