Café Supervisor

Job description

**WHO ARE WE?**

We are Deep Beat Entertainment. Our 'Life' brand is an umbrella term for everything that we stand for - communities, quality and sustainability. Our sub brands Park Life, Active Life and Explore Life, provide the foundations of a concept from which our team and the community work together to craft your experience.

We are a young, vibrant and focused company, operating high quality and sustainable cafés and resorts nationwide, which also make a real contribution to the communities in which they're based and in which our team live and work.

**WHAT WILL YOU BE DOING?**

As a Café Team Leader, you will be working with a supportive, positive team in our beautiful Café in **Gosling Sports Park, Welwyn Garden City**

**This is a full-time position, which includes weekdays as well as weekends.**
- Preparing and serving hot & cold beverages, including specialty coffee. You need to be barista trained, ideally with latte art skills.
- Supervising the team, delegating duties, ensuring H&S and customer service standards are followed at all times.
- Assisting with customer queries and feedback.
- Key holder duties - opening and closing of the café.
- Café customer service - warm & friendly hospitality to the guests, till operation, table service.
- General café upkeeping - clearing tables, making sure the café is clean and hygienic, re-stocking
- Other catering & function tasks.

**ABOUT YOU**

You will be positive, energetic and professional and be willing to go above and beyond to ensure our guests receive outstanding, consistent hospitality throughout their visit.

You will have leadership qualities and an interest in people development. As a supervisor, you will be prepared to support and develop your fellow team members, assist them with training and customer service.

You will deliver excellent customer service and food hygiene standards. You must be an individual that understands our community values and can consistently deliver a high-quality food and drink.

**WHAT CAN WE OFFER?**
- Team and personal bonuses and incentives
- Company events
- Real progression opportunities. We want to promote from within. You bring the **passion**, we bring the **promotion**
- Development and mentoring programme
- Exceptional Life Café coffee & meals
- Positive, supportive team, and excellent views
- Deep Beat Entertainment Ltd are an equal opportunities employer. Applications from all backgrounds are welcome and encouraged._

**Salary**: £11.60-£11.85 per hour

**Benefits**:

- Discounted or free food

Schedule:

- 8 hour shift
- Weekend availability

Supplemental pay types:

- Bonus scheme

Work Location: One location