Leisure Assistants

Post Title:
Leisure Assistant (Wetside)

Directorate:
Live Borders - Commercial Services

Reporting to:
Duty Manager

**Job Purpose**:
Take an active role in the day to day operation of the Leisure Centre, working as part of a team to ensure the ongoing successful delivery of services to the public.

**Responsibilities**:
1. To take an active role in the day to day operation of the centre to ensure the ongoing successful delivery of service to the public.

2. Live Borders provide regular monthly training for all NPLQ qualified lifeguards. All lifeguards must attend at least 2 hours of training per month.

3. Implement all-statutory regulations and Trust guidelines to provide a safe environment for customers and staff.

4. Occasionally act as a Duty Keyholder with responsibility for the control and supervision of the facilities provided and all users of these facilities in regard to their day to day safety and behaviour.

5. Carry out requirements of Normal Operating Procedures and Emergency Action Plans

6. Facilitate, carry out Teaching/ Instruction/ Coaching to the public assuming responsibility for class Health and Safety.

7. Responsibility for Health and Safety in accordance with Trust Policy

8. Assist in the delivery of the ongoing centre programme plus development of new activities and events to the programme.

9. Take a key role in the delivery of the gymnasium facility (if applicable)

10. Actively participate in internal/external cleaning and maintenance/repair work as required. Advise centre management of suggested improvements to enhance the quality of facility provision.

11. Assist in the "Setting Up", "Management" and "Take Down" of programmed activities and events.

12. Ensure that all users receive excellent service from all staff at all times

13. Promote services within the community

14. Ensure the Trusts Financial Guidelines are adhered to

15. Assist the facility management in maintaining budgetary control of the facilities ensuring quick and effective action is undertaken when required.

16. Ensure compliance with workplace guidelines and procedures.

17. Ensure that personal standards of fitness and competence are maintained as appropriate to the duties required of a Leisure Assistant.

18. Encourage and promote the utilisation of the centre consistent with Trust Policy and guidelines interacting with customers with care and consideration.

19. Act as a representative of the Trust in liaison with and handling customers both formally and informally

20. Build and maintain good working relationships with colleagues within the organisation

21. Ensure that services are delivered with a customer focused ethos

22. Comply with, and ensure compliance with, all Live Borders policies and procedures

23. Ensure services meet Health and Safety standards established by Live Borders

24. As an employee, you must take reasonable care for the health and safety of yourself, other employees and anyone else who may be affected by your work activities carried out. Employees shall work in accordance with policies, procedures, information, instructions and / or training received.

This job description is indicative of the nature and level of responsibility associated with the job. It is not exhaustive and there may be a requirement to undertake such other duties as may be required to meet the needs of the Service or Live Borders

**Other details**:
Requirement to work out of hours or weekends - on occasions, evening and weekend work may be required.

Requirement for PVG/Disclosure check - yes

**Person Specification**

**EDUCATION**

**Essential**

**Assessed by**

**Desirable**

**Assessed by**

National Pool Lifeguard Qualification (this training can be provided)

A/I

First Aid at Work

Teaching Aquatics qualification

Gym Qualification (SVQ Level 2 or similar)

A/I

**EXPERIENCE**

**Essential**

**Assessed by**

**Desirable**

**Assessed by**

Experience of working with the general public

A/I

Experience of working in a sport and leisure facility

A/I

**SKILLS AND KNOWLEDGE**

**Essential**

**Assessed by**

**Desirable**

**Assessed by**

Excellent communication and interpersonal skills

A/ I

Knowledge of operational processes and procedures

I

Ability to assist the team in the optimum delivery of services to the public

I/ R

Practical skills in Sports Coaching

A/I

Excellent customer care skills

I/R

Numerical skills

I/T

Organisational skills

I/R

**PERSONAL ATTRIBUTES**

**Essential**

**Assessed by**

**Desirable**

**Assessed by**

Ability to work with a minimum of direct supervision

I/R

Ability to work along or as part of a team

I/R

**Job Types**: Full-time, Permanent

**Salary**: £10.90-£11.72 per hour

**Benefits**:

- Company pension
- Cycle to work scheme
- Gym membership
- Health & wellbeing programme
- Life insurance
- On-site parking
- Sick pay

Schedule:

- Day shift
- Monday to Friday
- Overtime
- Weekend availability

**Experience**:

- lifeguard: 1 year (preferred)