Housing Management Worker
7 days ago
Part Time, 32 hours a week
£18,188 progressing to £20,210
Are you looking for a challenging and rewarding role where you are able to empower people every day to develop their skills and move towards independence? Do you enjoy working in an environment where every day is different to the next? Then this could be the role for you.
You will be working as part of a team to support the delivery of stage 2 accommodation within the Single Homeless Pathway. You will provide support around the housing elements of this service, which will enable our clients to live in psychologically informed environments whilst remaining safe and comfortable in their surroundings.
Your positive attitude towards your work and others will help to contribute to a great working environment. You will have a calm and personable manner and be able to handle potentially difficult situations.
**MAIN RESPONSIBILITIES**:
Support the Team Leader to ensure all of our accommodation is fit for purpose
Conduct and record all Health & Safety checks across our Single Homeless Pathway Stage 2 properties
Liaise with the support worker team to identify and raise awareness of any H&S concerns identified, and take appropriate actions to address these concerns
Manage time/calendar to ensure compliance at all times, to meet organisational/regulatory standards
Report repairs appropriately, and sign off when complete
Liaise between contractors and facilitate access to properties
Maintain up to date building information for staff and on call managers
Liaise with the central asset management team to ensure all Health & Safety checks are up to date and compliant at all times
Assess upcoming VOIDS and coordinate repairs to meet turnaround/KPI targets
Support the team with daily client welfare checks and subsequent actions
Uphold Two Saints core values & role model these in your daily work
Work in partnership and promote positive relationships with stakeholders
Follow all local & organisational policies in respect of housing management, H&S, & Lone working.
Help to maintain a welcoming, safe environment, identifying and minimising all potential risks to users of the premises and the organisation and property
Maintain client records using relevant systems to a good standard
Work in accordance with the Health and Safety regulations and all policies and procedures
Attend supervision, appraisal, training and meetings as directed which may be outside your normal working pattern
Part of the ‘on call’ rota for out of hours emergency calls
Any other reasonable task as requested by a member of staff
ESSENTIAL CRITERIA FOR ROLE
Previous experience in this type of work is not essential but you will have a real passion for wanting to work with homeless people. Your values will match ours, you will be committed to helping others and enjoy the real job satisfaction that this brings.
Clear verbal and written English
Good IT and keyboard skills
Polite, assertive manner, ability to self -motivate
Passion for working in a client/customer facing role
Knowledge of the benefits system and tenancy legislation
Have an interest and genuine concern for homelessness and related issues
Knowledge of voluntary and statutory agencies
Driving Licence
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