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Retail Assistant

2 months ago

MoretonInMarsh, United Kingdom Bamford Full time

**Retail **Assistant
- Bamford**

Our Bamford family is growing, and we are looking for a passionate **Retail Assistant** to join our Cotswolds team.

Recently winning the **Best New Spa 2021, **we will train and develop you every step of the way with the opportunity to build a career with us.

Full and Part Time positions available, up to 40 hours per week**, **offering a fantastic** salary £24,000 per annum plus 5% commission, pro rata.**

**We Offer**
- 28 days paid holiday (increasing to 33 days with length of service)
- Training and development to advance your career
- 50% staff lunch discount (at local Daylesford store)
- Daylesford & Bamford 30% discount from day 1
- Bamford 60% discount on skin care products from day 1
- 10% Discount across our pub group
- Complimentary treatment every quarter
- Two complimentary studio classes every month
- Complimentary online classes
- Long Service Awards
- Quarterly Employee Awards
- Refer a Friend Scheme Bonus up to £1000
- Access to a variety of discounts on retail, restaurant, and cinema tickets
- Wellness-focused - employee helpline, voluntary health cash plan,
- Company parties each year
- Organic veg boxes - seasonal
- Cotswolds farm visits
- Stakeholder pension scheme
- Subsidised private medical insurance

**What we are looking for**

We are looking for a highly motivated, enthusiastic and driven **Retail Assistant.** With excellent customer service experience and warm and friendly personality. You will be required to greet all clients and ensure they receive a 5* star service whilst in the Wellness Space. You will need to learn and maintain a high level of product knowledge to proactively engage with clients and achieve sales targets. You will also be responsible for maintaining a high standard of cleanliness throughout the Wellness Space. You will follow the Bamford philosophy to the highest professional standard.

**Main responsibilities**
- Ensure exceptional familiarity with all retail products and treatments, classes and recommend confidently and maximise sales to all clients.
- You will be responsible for the maintenance of standards in the spa, retail and food and beverage area.
- Manage all client bookings, using our online system, whilst liaising with the Therapist team on their schedules to increase appointment occupancy.
- Ensure all treatment questionnaires are fully completed.
- Support the Spa Manager with any other ad-hoc duties.
- Set up event spaces and host guest/clients

**About the Company**

Bamford is a philosophy rather than a seasonal fashion label. It began with the passionate convictions of our founder Carole Bamford to make natural products using the best artisans from around the world. Bamford was founded on the belief that we need to be mindful of our connection to the earth - to live consciously, and respect nature’s resources and the land that provides for us. We believe in the need to nurture body, mind and spirit in tandem - to feel well and to feel happy the three need to be aligned and in harmony.