Service Improvement Facilitator

3 weeks ago


York, United Kingdom York and Scarborough Teaching Hospitals NHS Foundation Trust Full time

This is a rare and exciting opportunity to join our experienced improvement team. You will work across a wide range of services both clinical and non clinical, supporting staff to deliver key priorities using QI methodology. From coaching front-line teams in continuous improvement methods, formal teaching and delivering workshops, this role will be both challenging and uniquely rewarding.

The Service Improvement Facilitator will play a key role in the following areas of support that we provide to the Trust:

- Providing expert support for priority quality improvement programmes as agreed in the organisation
- Contribute to developing 'quality improvement' capability and capacity in the organisation by contributing to formal teaching and supporting individuals and teams with their QI projects through the use of QI coaching
- Supporting the further development and implementation of Quality improvement as part of our Trust Quality Strategy.

**Main duties of the role will include**:

- To be expert in the use of quality improvement tools and techniques including Model for Improvement, PDSA cycles, process mapping, facilitation, demand and capacity analysis and patient/carer engagement
- To increase the capacity and capability of teams/ individuals to lead and manage change by contributing to formal teaching programmes or sessions to develop and train staff on tools and techniques to support quality improvement and sustainability.
- With the project sponsors, use a QI coaching approach to influence for results, work closely with these key stakeholders to design and support the implementation of change for the quality improvement intervention.

Our benefits

**We offer a range of benefits to support our staff including**:

- Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
- 27 days holiday rising to 33 days (depending on NHS Trust service)
- A variety of different types of paid and unpaid leave covering emergency and planned leave
- Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
- NHS Car Lease scheme and Cycle to Work scheme
- An extensive range of learning and development opportunities
- Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers

For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.

**A full description of the role is available in the attachment**: job description.

Working for the Trust

Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.

As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.

Armed Forces Friendly Employer

COVID-19 Vaccination Requirements

Our Trust continues to strongly encourage our staff to be vaccinated against COVID19, this remains our best defence to protect our patients, ourselves and everyone else.


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