![Buckinghamshire Mind](https://media.trabajo.org/img/noimg.jpg)
Information and Options Worker
2 months ago
**Description**:
**Information and Options Worker**
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**Salary: £24,333.75 per annum**
**Hours : 37 hours pw (full-time)**
**Contract: permanent**
**Location: Based in Aylesbury with travel across North Bucks and occasional working from home**
**Buckinghamshire Mind is seeking an Information and Options Worker (IOW) to support the longer-term mental health and wellbeing of people with serious mental illness. The IOW will achieve this by building relationships with individuals and encouraging them to use suitable community based services.**
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**To be an IOW you’ll need to have skills and experience of working with mental health issues and of assessing individual’s needs, and an understanding of the relevant community services available. You’ll be highly relational and find it easy to get alongside people and encourage them on their journey towards better mental health.**
**Who we are**
Buckinghamshire Mind works to support and represent people with mental health illnesses living across the county. We tackle stigma and discrimination head-on. We support our service-users to live safe, purposeful and fulfilled lives in our communities. We believe in their recovery and are hopeful about their future. Working together with National Mind we will not give up until everyone in our community gets the respect and help that they need.
**Who we need**
In addition to your skills and experience to work with people with serious mental health issues, you’ll also have strong interpersonal skills to work with other health professionals, and you’ll be well organised to manage your diary and your reporting requirements.
As this role is based in the community with travel between several locations, public transport links are not sufficient for this role in this area and you will need access to a vehicle (with appropriate vehicle insurance) to enable visits to multiple locations, work related mileage will be paid.
**Why work with us**
This role provides a real opportunity to develop your skills in working in the mental health charity sector and NHS Adult Mental Health Teams. You’ll be part of a supportive and dedicated multi-partnership team and have the opportunity to see your work bring about positive change.
You’ll receive monthly supervision and support with your personal and career development.
Please see job description for full details and a description of all the Bucks Mind benefits.
**How to apply**
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**Key Responsibilities**:
**Purpose of role**
The Information and Options Worker will help to raise patient awareness of alternative mental health and community services appropriate to personal need and circumstances as well as encourage and support service users to use these services to improve longer term mental health and well-being.
Working closely with the Aylesbury Community Mental Health Team the postholder will take referrals from patients across Oxford Health teams aged 18-65 for short term support and/or signpost to appropriate community support services - both within Bucks Mind and with other service providers.
The post holder will work closely with service users to understand their recovery goals and provide ‘handholding’ support to enable service users to attend services, groups or activities in the community. A high level of work will take place in the community as well as from the Whiteleaf Centre, Aylesbury, across varied short-term periods of work (often no more than 3 months with each service user).
**Responsibilities**
**A Raising Patient Awareness**
- Take referrals and support a caseload of patients through 1:1 support either from the Whiteleaf Centre, patient’s homes or in community locations, and to provide details of the range of (support) options available in the community, signposting, referring or supporting as required.
- Where needed take patients to the community groups/activities/services to promote their ability to attend the service regularly and independently.
- Provide individual face to face ‘options sessions’ for people who require signposting to community-based support services and/or activities.
- Liaise with Keyworkers to agree on patient chosen activity and discuss future community-based support options as required.
- Ensure patient’s electronic records are updated regularly and professionally.
- Ensure that the named Keyworker (or other referral source) is made aware of all recommendations so that they can be followed up.
- Providing a digital option for the service, if required by Government guidelines on social distancing. This may include providing weekly activity packs/care packages sent via post, Zoom meetings/social activities, Facebook engagement and wellbeing phone calls.
**B Monitoring**
- Monitor patient progress by liaising with CMHT colleagues and/or accessing electronic patient records.
- Report on service evaluation and outcome measures such as caseload, referral source, referrals, signposting recommendations, n
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