Fragrance Consultant

Acqua di Parma, a symbol of Italian savoir-faire and refinement, embodies discreet luxury through its elegant fragrances and beauty products. Acqua di Parma is a lifestyle brand in a high profile market, a worldwide byword for sophistication and Italian refinement.

As a Beauty Consultant for Acqua di Parma, you are a brand ambassador. In your role, you are responsible for achieving your sales targets while promoting the brand image and providing a personalised luxury service to customers. Through your passion for the brand you will demonstrate an attitude that benefits Acqua di Parma at all times.

**MAIN RESPONSIBILITIES**

SALES:

- To pro-actively sell Acqua di Parma products and provide a luxury standard of service to customers
- To be aware of and achieve or exceed sales targets, as set by your line manager
- To pro-actively link sell across product categories, to increase average sale value and average sale units

SERVICE
- To be knowledgeable on all Acqua di Parma products and be able to propose personalised products to clients and confidently and appropriately overcome any objections
- Demonstrate products on clients and confidently explain the benefits of each products
- To initiate contact with customers and welcome them both on counter and through traffic stopping
- To identify, understand and reformulate the client needs
- To develop personal relationships with clients and to gain loyalty
- To educate clients on Acqua di Parma products and the brand

GENERAL
- To participate in merchandise management and ensure that it is in line with Corporate guidelines
- To monitor stock levels, report any issues to the Department Manager and Area Manager and ensure that there is sufficient levels
- To conduct all assigned operational and administrative tasks
- To be an Acqua di Parma brand ambassador and representative at all times
- To adhere to all Company procedures and policies
- To build relationships with store management and adhere to all store policies and procedures
- To carry out any additional duties as directed by the management team

**POSITION WITHIN THE TEAM** **Reports to**: Area Manager

**CONTACTS AND RELATIONSHIPS** Clients, Area Manager, Department store colleagues, Retail Managers, Trainer

**PERSON SPECIFICATION** In order to be successful in this role, you will be:

- Tenacious; willing to go the extra mile to ensure the customer leaves having received the very best in luxury service.
- You will be driven and results orientated, seeking out ways to continually grow the business through events and counter activity.
- Self-confident, you will be able to approach and engage with customers at ease, using your strong selling skills to chase that extra sale. Through excellent communication skills, you will be able to identify key items that would suit the customers’ needs.
- Immaculately groomed and presented, you will embody the elegance that customers have come to identify with Acqua di Parma.

**Job Types**: Full-time, Permanent

**Salary**: £20,000.00-£22,000.00 per year

Supplemental pay types:

- Commission pay

Work Location: One location