Vehicle Technical Advisor
6 months ago
Vehicle Technical Advisor Uxbridge £38k per annum
Hybrid - 3 days office 2 days WFH
Resolve customer queries or escalate to appropriate department, managing the updates on the system as required by the business, ensuring departmental SLA’s are achieved to drive continuous overall improvement of the customer experience
Identify underlying root causes of substandard installations and be able to offer satisfactory resolutions for both customers and third-party installers
To handle inbound/outbound calls and cases, following agreed processes within SLA, using the Salesforce case management system and recording all aspects of the customer interaction
Provide technical support to internal and external key stakeholders at all technical levels throughout, including third party installer channels
Establish and maintain professional relationships with all internal and external customers
Striving to exceed target and consistently improving performance to achieve targets Previous experience required:
A proven background in a 1st line technical customer support role
Self-starter with excellent interpersonal communication.
Strong organisational skills with a “Can-Do” attitude
Being adaptable to change
Proven ability to meet tight deadlines and work under pressure
Good and clear communication skills, both written and spoken
Knowledge of vehicle telematics concepts
For the purpose of the Conduct Regulations; when advertising permanent vacancies we are acting as an Employment Agency and when advertising temporary/contract vacancies we are acting as an Employment Business.
-
Solution Advisor: Business Network for Supply Chain
6 months ago
Middlesex, United Kingdom SAP Full time**We help the world run better** **Please note - this role can be based anywhere in EMEA North or EMEA South. A Right to work must exist in the respective country, this position does not allow for Visa sponsorship** **What you’ll do** Purpose & Objectives This purpose of this role is to help SAP customers understand the capabilities and business value...
-
Technical Installer
6 months ago
Middlesex, United Kingdom PHS Group Full time**Technical Installer** **Hayes Area** **Salary £24,000 p/a** **Full Time Permanent Position** **Immediate Start Available** Are you a skilled Technical Installer? Are you looking for a stable job in a growing company? Do you enjoy being part of a successful team? If so, we are looking for someone to join our team in the Hayes area as Technical...
-
Senior Service Advisor
3 weeks ago
Middlesex, United Kingdom Line Recruitment Full timeThe PurposeHandover from night shift at 7am.• To handle booking in of vehicles for service / MOT / repair and arranging third party repairs working with the workshop supervisor/stores/other receptionist and management.• Informing customer of progress and seeking authorisation for work required.• Arrange & Issue purchase orders for third party work.•...
-
Senior Service Advisor
1 month ago
Middlesex, United Kingdom CV-Library Full timeThe Purpose Handover from night shift at 7am. • To handle booking in of vehicles for service / MOT / repair and arranging third party repairs working with the workshop supervisor/stores/other receptionist and management. • Informing customer of progress and seeking authorisation for work required. • Arrange & Issue purchase orders for...
-
TPS Parts Sales Executive
1 month ago
Middlesex, United Kingdom CV-Library Full timeParts Sales Executive Park Royal Salary: £30,000 basic + bonus OTE £33,570 Hours: Monday - Friday, 8am - 6pm, Every other Saturday, 830am - 1pm Ref: OC19162 We have an exciting opportunity for an experienced TPS Parts Sales Executive at my clients car dealership in Park Royal. My client is a family-run business, that pride themselves on...
-
TPS Parts Sales Executive
3 weeks ago
Middlesex, United Kingdom Octane Recruitment Full timeParts Sales Executive Park RoyalSalary: £30,000 basic + bonus OTE £33,570Hours: Monday - Friday, 8am - 6pm, Every other Saturday, 830am - 1pmRef: OC19162We have an exciting opportunity for an experienced TPS Parts Sales Executive at my clients car dealership in Park Royal. My client is a family-run business, that pride themselves on high levels of customer...
-
Landside Transport Driver Trainer
6 months ago
Middlesex, United Kingdom Worldwide Flight Services Full time**Description**: We are seeking an experienced individual to join WFS within our Landside Transport Team. The department have exciting opportunity to join the Training team as a Landside Transport Driver Trainer. As a Landside Driver Trainer for WFS, you will be a frontline representative of the company. You will be responsible for the assessment of...
-
Airside Driver
6 months ago
Middlesex, United Kingdom Worldwide Flight Services Full time**Description**: Our Airside Drivers are responsible for transporting freight between our Warehouses and the aircrafts, safely, securely and on time. Meeting customer requirements and following all security and safety regulations. Working in a time sensitive environment, dealing with multiple customers and meeting deadlines. **Your main responsibilities on...
-
Technology Associate Consultant
6 months ago
Middlesex, United Kingdom SAP Full time**We help the world run better** Are you a recent graduate interested in helping world-class enterprises to solve their most complex business challenges, blaze disruptive new trails and bring their company’s vision to life? **What you'll do** Responsbilities and tasks - Implement solutions using **BTP Services**: - Working **closely with customers** to...
-
Technology Associate Consultant
6 months ago
Middlesex, United Kingdom SAP Full time**We help the world run better** Are you a recent graduate interested in helping world-class enterprises to solve their most complex business challenges, blaze disruptive new trails and bring their company’s vision to life? **What you'll do** Responsbilities and tasks - Implement solutions using **BTP Services**: - Working **closely with customers** to...
-
Warehouse Agent
6 months ago
Middlesex, United Kingdom Worldwide Flight Services Full time**Description**: Are you a hard working and committed individual who is keen to work for a global business? We have an exciting opportunity to join our Warehousing team at London Heathrow. As the Warehouse Agent you will primarily be working in our Air Cargo warehouse moving loads and freight whilst following all security and safety regulations. You will be...
-
Warehouse Agent
6 months ago
Middlesex, United Kingdom Worldwide Flight Services Full time**Description**: Are you a hard working and committed individual who is keen to work for a global business? We have an exciting opportunity to join our Warehousing team at London Heathrow. As the Warehouse Agent you will primarily be working in our Air Cargo warehouse moving loads and freight whilst following all security and safety regulations. You will be...
-
Apprentice Electrician
6 months ago
Middlesex, United Kingdom PHS Group Full time**Apprentice Electrician - Hayes** If you are enthusiastic about learning a new trade and becoming an Electrician, we at phs Compliance have the role for you! **The role of an Apprentice Electrician will involve,** - Completing the required academic and practical training requirements of the apprenticeship as provided for by the Company’s nominated...
-
Washrooms Service Driver
6 months ago
Middlesex, United Kingdom PHS Group Full time**Washroom Service Driver** **Are you looking for a job that.** - Fits in with your lifestyle and commitments giving you flexibility with your hours, greater work life balance and no weekend working unless you want it - Gives you a 13 week training programme designed to ensure you are successful in your role - Provides a truly diverse environment where your...