Front of House Assistant Manager

4 weeks ago


London, United Kingdom Carousel Consultancy Ltd Full time

**Front of House Assistant Manager - 5* Corporate Hospitality - Central London - c£35k (negotiable) + great benefits**
- Fantastic opportunity for the right individuals
- Two opportunities in Central London
- Incredible company
- If you have the right skill set and attitude, it doesn’t matter if you don’t have experience in this sector
- Genuine progression opportunities

We have two**fantastic opportunities** for driven and service led individuals, with exceptional standards of customer service, to join a world class, 5* corporate hospitality provider based in Central London.

The **Front of House Assistant Managers** support the Business Managers in buildings in Central London, ensuring a high standard of service is provided to clients at all times.

**No specific industry experience is required**, these roles are all about the individual

You may be looking for a career change or you may have worked in a hospitality environment before, but what is most important is your professional, driven, and client focused nature, the ability to supervise, nurture and motivate a team and experience inan operational or 5* customer service based role.

**In a nutshell**:We’re looking for someone exceptional, who has the desire, motivation and commitment to working hard and providing 5* service. You may have worked in a hotel concierge position, as a Practice Manager or in a customer serviceteam leader role - your prior experience is not relevant, it’s your skillset we’re looking for.

**What’s on offer?**
- Genuine career progression
- Competitive salary
- Generous bonuses
- Annual weekend away
- Monthly team nights out
- Discounts to luxury brands across London
- STL
- and more

**Key responsibilities as the Front of House Assistant Manager will include**:

- Assisting the Business Manager in the day-to-day running of the building
- Ensuring exceptional customer service is provided to all clients at all times
- Dealing with any client queries and attending client meetings if needed
- Inspiring, motivating and leading your team
- Taking a hands-on approach, undertaking team duties as needed
- Taking on Business Manager responsibilities in their absence
- Maintaining the safety of the building and ensuring the facilities management of the building is maintained and continually updated
- Assisting in the recruitment of team members
- Conducting daily walk rounds to ensure every aspect of the building is to the highest standards
- Assisting the Finance Department as needed

**What we’re looking for**:

- Impeccable standards of customer service and the desire to join an organisation that is recognised as a leader in providing world class levels of service
- Experience in a service or retail led role is highly beneficial
- Highly organised nature
- Strong communication skills with the ability to liaise at all levels in a tactful and diplomatic way
- Ability to build strong relationships at all levels of the business
- Demonstrable supportive and nurturing leadership qualities
- Proactive problem solving skills and excellent attention to detail and accuracy
- Well presented, professional and motivated

**Interested?**

If this sounds like the role for you and you have the skills and experience we’re looking for, then do not hesitate Please submit your CV ASAP, quoting 'CP - Front of House Assistant Manager - 5* Corporate Hospitality’



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