Administrative Officer

6 months ago


Cardiff, United Kingdom Brook Street Full time

**We are hiring Admin Officers **

**Location**: Cardiff, **CF24 0AB**
**Salary**: £12.84 per hour with 15% additional on your baseline salary. This is reviewed annually.
**Contract**: Temporary, 6-months
**Hours**: Annualised Working Hours with various shifts. Earliest start is 7:45 am and the latest start is 11 am. The working day is 7 hours and 24 minutes with an additional hour for lunch. You are required to work 17 Saturdays in a year and you will get one day off during the week as a rest day to compensate for Saturday working.

**Why choose us?**
- Developing a career in the Civil Service
- Exciting, challenging and rewarding place to work

Brook Street in partnership with Home Office has a fantastic opportunity to join the Family and Human Rights Unit in a front facing customer service role.

**Essential skills and experience**:

- Strong customer service
- Proficient in IT systems; Microsoft 365
- Confident with using computers and hardware such as keyboard and mouse
- Flexibility as you may need to stay later than shift end times and shift changes can occur at short notice
- Strong oral and written communication skills
- Analysing data
- Decision-making
- Reviewing guidance
- Office-based background
- Working as part of a team - team sizes vary from 10 to 30 members

**Training**:
No holidays in the first 4 weeks. Training: up to 4 weeks in the office.

You will need a valid passport, 2 x proofs of address, proof of NI, and must have been living in the UK for the last 5 years.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

There is already a SharePoint created with the resources available. We also delivered a Topical Tuesday talk on the process, we can get a recording of that and share it if the teams missed it or we are also happy to hold another one.


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