Team Lead

4 weeks ago

Gateshead, United Kingdom Teams Medical Practice Full time

The role is demanding but rewarding and strong leadership skills are required along with excellent communication and organisational skills. We are looking for an organised, friendly individual who can cope well with a busy workload and multitask accordingly. The successful applicant will work alongside an experienced administrative team of 10 staff as well as doctors, registrars, nurses and other healthcare professionals.

Hours: 37.5 hpw (shifts can be worked over 4 or 5 days, however shifts may include 7:15 am start or 6:30 pm finishes to facilitate opening/closing of the Practice)

**Interview date: Tuesday 28 February 2023**

**Main Duties and Responsibilities**

Previous general practice experience is essential for this role. The Practice uses the EMIS system. Working closely with the Team Lead Reception and the Assistant Practice Manager, the main duties of this post will include, but are not limited to:

- Supporting the Assistant Practice Manager in the operational delivery of reception services
- Lead IT projects/developments within the Practice
- Review and monitor QOF, Enhanced Services, LES/DES achievement ensuring the Practice meet the standard thresholds for achievement/payment
- Access and regularly review the Ardens PCN dashboard to review performance against data to ensure compliance
- Understand and effectively support the use of available EMIS resources to ensure efficient and effective recording of clinical information
- Manage/maintain the Practice website and social media platforms, including production of the monthly Practice Newsletter.
- Ensure excellent customer care is always delivered by the team

**Key Working Relationships**
- Partners and management team
- Wider Practice team including nursing, admin/reception, ARRS staff
- Outside organisations in relation to IT systems and software
- PCN staff as required

**Person Specification**

**Knowledge and Skills**
- **Essential criteria**_
- Excellent interpersonal skills
- Good time management
- Flexible
- Highly Motivated
- Ability to work independently and use initiative
- **Desirable criteria**_
- Experience of website management and updating

**Qualifications**
- **Essential criteria**_
- Educated to GCSE level, with GCSE Grade 4 or above in English Language or equivalent/relevant experience
- **Desirable criteria**_
- Evidence of further/higher educational development
- IT qualification

**Experience**
- **Essential criteria**_
- Primary Care General Practice experience
- Use of EMIS Web / SysyemOne clinical software
- IT Skills to include office software packages
- **Desirable criteria**_
- Use of Ardens software

Schedule:

- Monday to Friday

Application question(s):

- What knowledge and experience do you have that is relevant to the role?

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- General Practice: 1 year (required)

Work Location: One location

Application deadline: 12/02/2023
Reference ID: Team Lead - Administration

  • Physiotherapy Team Lead

    1 month ago

    Gateshead, United Kingdom Gateshead Health NHS Foundation Trust Full time

    To support the Physiotherapy Service Lead and Service Line Manager in dealing with concerns and complaints from patients and relatives and actively seek solutions to problems to improve the patient experience. Investigate and respond to incidents and complaints according to Trust policies and procedures. To support the Physiotherapy Service Lead and Service...

  • Information Technology Team Lead

    2 days ago

    Gateshead, United Kingdom Careers Plus Full time

    About the role You will oversee the technical support team’s day-to-day activities, establish operational processes and service standards, and ensure the team is meeting the technical requirements of the business. This role is highly involved with customers, thus great communication skills, a passion for delivering customer excellence, and technical skills...

  • Information Technology Team Lead

    2 days ago

    Gateshead, United Kingdom Careers Plus Full time

    About the roleYou will oversee the technical support team’s day-to-day activities, establish operational processes and service standards, and ensure the team is meeting the technical requirements of the business. This role is highly involved with customers, thus great communication skills, a passion for delivering customer excellence, and technical skills...

  • Information Technology Team Lead

    2 days ago

    Gateshead, United Kingdom Careers Plus Full time

    About the roleYou will oversee the technical support team’s day-to-day activities, establish operational processes and service standards, and ensure the team is meeting the technical requirements of the business. This role is highly involved with customers, thus great communication skills, a passion for delivering customer excellence, and technical skills...

  • Information Technology Team Lead

    7 hours ago

    Gateshead, United Kingdom Careers Plus Full time

    About the roleYou will oversee the technical support team’s day-to-day activities, establish operational processes and service standards, and ensure the team is meeting the technical requirements of the business. This role is highly involved with customers, thus great communication skills, a passion for delivering customer excellence, and technical skills...

  • Information Technology Team Lead

    6 hours ago

    Gateshead, United Kingdom Careers Plus Full time

    Job DescriptionAbout the roleYou will oversee the technical support team’s day-to-day activities, establish operational processes and service standards, and ensure the team is meeting the technical requirements of the business. This role is highly involved with customers, thus great communication skills, a passion for delivering customer excellence, and...

  • Information Technology Team Lead

    2 days ago

    Gateshead, United Kingdom Careers Plus Full time

    About the roleFind out more about the daily tasks, overall responsibilities, and required experience for this opportunity by scrolling down now.You will oversee the technical support team’s day-to-day activities, establish operational processes and service standards, and ensure the team is meeting the technical requirements of the business. This role is...

  • Junior Team Lead Administration

    1 month ago

    Gateshead, United Kingdom Gateshead Health NHS Foundation Trust Full time

    Please refer to the Job Description for full details of responsibilities, along with the essential and desirable person specification for this post.

  • Team Manager

    6 days ago

    Gateshead, Gateshead, United Kingdom MATALAN Full time

    About MatalanFrom humble beginnings to disruptive innovations in the retail industry, find out about how Matalan is ever-evolving here on our careers site.We know as a team, we are stronger together - we champion equality for all and make lasting connections that go beyond work. We thrive off our inclusive culture, encouraging our colleagues to bring their...

  • SDR Team Manager

    2 days ago

    Gateshead, United Kingdom Recite Me Full time

    SDR Team ManagerWe are seeking an experienced and dynamic Sales Development Representative (SDR) Team Manager to lead and develop our SDR team.About Recite MeRecite Me is a leading provider of web accessibility solutions, committed to making online content accessible to everyone. Our innovative technology empowers users with disabilities to navigate and...

  • SDR Team Manager

    2 days ago

    Gateshead, United Kingdom Recite Me Full time

    SDR Team Manager We are seeking an experienced and dynamic Sales Development Representative (SDR) Team Manager to lead and develop our SDR team. About Recite Me Recite Me is a leading provider of web accessibility solutions, committed to making online content accessible to everyone. Our innovative technology empowers users with disabilities to navigate and...

  • SDR Team Manager

    2 days ago

    Gateshead, United Kingdom Recite Me Full time

    SDR Team ManagerWe are seeking an experienced and dynamic Sales Development Representative (SDR) Team Manager to lead and develop our SDR team.About Recite MeRecite Me is a leading provider of web accessibility solutions, committed to making online content accessible to everyone. Our innovative technology empowers users with disabilities to navigate and...

  • SDR Team Manager

    7 hours ago

    Gateshead, United Kingdom Recite Me Full time

    SDR Team ManagerWe are seeking an experienced and dynamic Sales Development Representative (SDR) Team Manager to lead and develop our SDR team.About Recite MeRecite Me is a leading provider of web accessibility solutions, committed to making online content accessible to everyone. Our innovative technology empowers users with disabilities to navigate and...

  • SDR Team Manager

    7 hours ago

    Gateshead, United Kingdom Recite Me Full time

    SDR Team ManagerWe are seeking an experienced and dynamic Sales Development Representative (SDR) Team Manager to lead and develop our SDR team.About Recite MeRecite Me is a leading provider of web accessibility solutions, committed to making online content accessible to everyone. Our innovative technology empowers users with disabilities to navigate and...

  • Service Desk Team Leader

    6 hours ago

    Gateshead, United Kingdom Reed Technology Full time

    Do you want to work for a company that has a global presence, a rich history, and a commitment to sustainability? Do you want to lead a team strives to succeed and develop with the business? We have an exciting opportunity for a Service Desk Team Leader to lead a growing team through an exciting digital transformation.The CompanyThis business is a leader in...

  • Engineering Team Leader

    2 days ago

    Gateshead, United Kingdom Westray Recruitment Group Full time

    WHAT IS IN IT FOR YOU?Interested in learning more about this job Scroll down and find out what skills, experience and educational qualifications are needed.Westray Recruitment Group are seeking an Engineering Team Leader to join our client based in Gateshead. This position offers a salary between £42k to £49k per annum. This is a great opportunity to join...

  • Sales Team Leader

    19 hours ago

    Gateshead, United Kingdom Hadrians Recruitment Full time

    **Role: Sales Team Leader** **Location: Office based at Gateshead HQ** **Duration: Permanent role** **Salary: Base depending upon experience** **Hours: 37.5 hours per week** Operating hours are 7 days a week, this will be on a rota basis (Monday-Thursday 8am-6pm, Friday & Saturday 8am-12:30pm Sunday 10am-4pm) **Role overview**: We’re proud to be...

  • Engineering Team Leader

    2 days ago

    Gateshead, United Kingdom Westray Recruitment Group Full time

    WHAT IS IN IT FOR YOU?Westray Recruitment Group are seeking an Engineering Team Leader to join our client based in Gateshead. This position offers a salary between £42k to £49k per annum. This is a great opportunity to join a growing business on a permanent contract.This role offers a fantastic work/life balance with 7 days off every rotation:3-day shifts...

  • Engineering Team Leader

    2 days ago

    Gateshead, United Kingdom Westray Recruitment Group Full time

    WHAT IS IN IT FOR YOU? Westray Recruitment Group are seeking an Engineering Team Leader to join our client based in Gateshead. This position offers a salary between £42k to £49k per annum. This is a great opportunity to join a growing business on a permanent contract. This role offers a fantastic work/life balance with 7 days off every rotation: 3-day...

  • Engineering Team Leader

    2 days ago

    Gateshead, United Kingdom Westray Recruitment Group Full time

    WHAT IS IN IT FOR YOU?Westray Recruitment Group are seeking an Engineering Team Leader to join our client based in Gateshead. This position offers a salary between £42k to £49k per annum. This is a great opportunity to join a growing business on a permanent contract.This role offers a fantastic work/life balance with 7 days off every rotation:3-day shifts...