Wwl Trust Volunteer Wrightington

5 months ago

Wigan, United Kingdom Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust Full time

Role

Ward Volunteer

Hours

4hours per week ideally between the hours of 11am -3pm / 10am 2pm

Responsible to

Matron

Accountable to

Location

All wards Wrightington Site

DBS Requirement

Yes - Enhanced with adults barred list

What is a DBS (Disclosure and Barring Service)

The cost of a DBS is the responsibility of the trust.

Occupational Health

This role requires the volunteer to undergo an initial Occupational Health check part of which may include the need to be immunized.

Training

Statutory and Mandatory Training (required every 3 years)

Information Governance Training (required every year)

Covid Vaccine

All Volunteers will be asked to produce evidence for their 3 covid vaccines before they can complete the recruitment process, as required for an NHS setting.

Ideally between the hours of 11am -3pm / 10am 2pm

Our volunteer’s workforce provides extra support to our patients, their families and our staff. Their hard work, dedication and friendliness enhance the patient and family experience here at WWL.

Volunteer Role Summary

**Volunteer’s role**:

- Report to nurse in charge on arrival (sign-in)
- Listening and chatting with patients
- Always address patients by their preferred name
- Always introduce yourself to patients
- Help to distribute meals at meal times - Do not feed patients. (Training required)
- Bed making
- Re-stock and keep linen store tidy
- Reading to patients
- Making drinks as required and helping drink trolley
- Helping with the meal trolly - breakfast/dinner/tea
- Help keep kitchen tidy
- Collection of prescriptions from Pharmacy for patient.

The prescription must be handed to nursing staff to be checked.
- Advise staff of any problems that may arise
- Assisting with patient to discharge lounge
- Undergo training as necessary
- Any other non-professional tasks as requested by staff
- Inform ward staff when leaving at end of shift.
- All volunteers are asked to ensure that they sign-in and out of the wards/departments/desks to confirm attendance and to conform to trust dress policy
- ID badges must be worn at all times whilst on duty.

Volunteer Health & Safety

COVID-19 SAFETY GUIDANCE

All volunteers must comply with Government and Trust guidelines to reduce the risk of infection following the coronavirus pandemic. Individual risk assessments will be completed for all volunteers working on Trust premises before voluntary work can take place.
- In order to safeguard volunteers, staff, patients and visitors, face masks are required to be worn in all areas of the hospital. These will be issued at various entrances to the hospital building.
- Social distancing of 2 metres should be maintained where possible.
- Hand sanitisers will be available where you are volunteering and should be used on a regular basis.

**Useful/Linked Trust Policies**:

- Volunteer Policy
- Freedom to Speak up Policy
- Information Governance Policy
- Infection Control Policy

**Volunteers are not permitted to**:

- Move or lift any heavy equipment or furniture
- Move or lift patients - with the exception of pushing patients in wheelchairs (unless specified in volunteering role)
- Come into contact with or use dangerous equipment or machinery
- Come into contact with drugs, poisons and other substances hazardous to health
- Come into contact with sharps, soiled dressings etc, body fluids or items likely to spread infection
- Feed any patients or administer fluids without permission and appropriate training
- Engage in any clinical activity
- Engage in the personal care eg washing, dressing or assisting in toileting of patients
- Handle patients money or personal effects
- Read patient’s medical notes or documentation
- Go home with a patient or go their home unless relevant to their volunteer role eg volunteer driver

This document is also available in audio, large print, Braille and other languages upon request. For more information call 01942 773106.

© Wrightington, Wigan and Leigh NHS Foundation Trust

All rights reserved. Not to be reproduced in whole or in part without the permission of the copyright owner

Our volunteer’s workforce provides extra support to our patients, their families and our staff. Their hard work, dedication and friendliness enhance the patient and family experience here at WWL.

Volunteer Role Summary

**Volunteer’s role**:

- Report to nurse in charge on arrival (sign-in)
- Listening and chatting with patients
- Always address patients by their preferred name
- Always introduce yourself to patients
- Help to distribute meals at meal times - Do not feed patients. (Training required)
- Bed making
- Re-stock and keep linen store tidy
- Reading to patients
- Making drinks as required and helping drink trolley
- Helping with the meal trolly - breakfast/dinner/tea
- Help keep kitchen tidy
- Collection of prescriptions from Pharmacy for patient.

The prescription must be handed to nursing staff to be checked.
- Advise staff of any problems that may arise
- Assisting

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