Product Specialist

6 months ago


Cramlington, United Kingdom Legrand Care Full time

**We are looking for an enthusiastic, passionate, and driven individual to join our Global Product Management team. The Product Specialist will oversee the UK specific market requirements for both Assisted Living and Independent Living and support the Business Development teams with technical product information, support, and training. Customer engagement will form a key part of the role as the market transitions from a traditional analogue to new digitally enabled environment.**

**Key Requirements & Responsibilities Include**:

- A deep knowledge of the Legrand Care product portfolio.
- The ability to support technical system integration and to offer new solutions to customers based on specific use cases.
- Carrying out detailed product testing to ensure that any new product release is robust, reliable, and clearly meet the needs of the customer.
- Provide expert support to the business development team with tender submissions.
- Contribute to stakeholder meetings regarding technical product capabilities.
- Perform product demonstrations & training sessions to internal and external stakeholders.
- Analyse customer needs and identify new product opportunities.
- Gather use cases and requirements from UK customers.
- Manage and coordinate new product launches in the UK market.
- Ensure training materials are available that meet the needs of the UK market.
- Manage field trials in the UK.
- Provide technical support during initial product release with new customers, technical support, and service.
- Benchmark products and carry out competitor analysis in the UK.
- Support the marketing team at exhibitions in terms of product availability and setup.
- Develop product specific marketing collateral to clearly communicate the benefits of the product.
- Prepare and validate product catalogues and technical data sheets.
- Manage and execute 3rd party integration projects to enhance Legrand Care’s digital offer.
- Ensure that all packaging and compliance documentation is aligned to the UK market requirements

**Job Competencies/Key Skills**:

- Well-developed communication and interpersonal skills.
- Good presentation skills.
- Able to deal with people at all levels both inside and outside the organisation.
- Ability to create structure and have a methodical approach.
- Like to work with many different things at the same time.
- Committed, self-driven, result oriented.
- Curious, interested in technology, keeps up to date with the latest technology and findings.
- Team-oriented, at the same time able to work independently.
- Happy to help other people when needed or requested.
- Interested in people and in getting to know new people.
- A willingness to contribute and to influence others.
- A confident and dynamic personality with a strong creative outlook.
- Deadline-driven, and willing to work after hours.
- UK driving license.

**Benefits**:

- Company car
- Enhanced maternity leave
- Enhanced paternity leave
- Health & wellbeing programme
- On-site parking
- Work from home

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Cramlington: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

- What are your salary expectation?

**Experience**:

- Product specialist: 2 years (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: Hybrid remote in Cramlington

Reference ID: PSUK



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