Estate Services Caretaker

2 days ago

London, United Kingdom Eden Brown Full time

My client based in Kingston is currently looking for three Estates Caretakers to join their team on a temporary basis for 3 months ongoing at the rate of £14.74 umbrella an hour.

Training will be provided however you will need to have a a clean Full UK drivers license and a DBS (if you do not have a DBS we can get this for you)

Job sumarry
- To meet the organisations customer service standards demonstrating professionalism and courtesy at all times to colleagues, customers and stakeholders.
- Understands the needs and expectations of internal and external customers and partners including service departments and partner organisations and to provide them with information and advice relating to the service provided.
- To demonstrate a passionate "can-do" attitude to customer service and to demonstrate ownership, responsibility, flexibility, collaboration with others and empathy that raises the Council's profile based on excellent communication skills.
- To act as the front line contact with residents to foster excellent customer care relations between residents and the Council to include:

- To report complaints to the Team Leader Estate Services.
- Resolving initial complaints about the service.
- To attend Resident Association meetings as required.
- To be involved in resident participation and consultation activities.
- To effectively engage and involve customers in current and future service delivery.
- To clean in accordance with schedules of work and standards set to include:

- Sweeping and cleaning halls, stairways, landings and other communal parts.
- Cleaning and changing lamps and light fittings.
- Sweeping pathways and keeping gullies clear from obstruction.
- Changing bulk refuse bins, cleaning and keeping free from obstruction bin chambers and refuse chutes.
- Patrolling estates and car parking areas.
- To carry out regular daily/ weekly/monthly inspections of the areas.
- Visually checking play equipment and play areas at least once per week reporting any defects or any other problems to the relevant officer.
- Identifying other estate problems and assisting Estate Services and Resident Services staff in all aspects of good management and upkeep of estates.
- Responding to emergency situations within normal working hours on housing estates and provide assistance as directed.
- Ensuring that all equipment is both safe to use and has been checked for oil and any essential maintenance prior to its use, in accordance with the manufacturer's usage instructions.
- Organising the removal of bulk rubbish.
- Delivering circulars as directed.
- To assist the Team Leader Estate Services with all aspects of estates service delivery including planning and administration

If you feel that your skills match the above please send through your updated CV

Thank you

Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.

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