Level 2 Customer Service Apprenticeship at Cosmetic

2 weeks ago


Accrington, United Kingdom Cosmetics Aesthetics Ltd Full time

**THE COMPANY**

Cosmetic Aesthetics Clinic, Training Academy and Skincare are looking for a highly enthusiastic, bubbly individual to join our marketing team along with reception duties and administrative duties adhoc. This is a mixed role but exciting.

**Duties**:
The apprentice will be expected to carry out reception duties, welcoming clients and visitors to the salon, with a smile and warm welcome.
- Welcoming and meeting customers
- Booking customers and completing paperwork
- Resolving customer service issues
- Facilitate management with general admin duties
- Learn how to produce marketing material where required
- Maintaining Shopify and Wordpress platforms
- Social Media marketing post

**Hours of work**:
Monday to Friday 37.5-38hours per week

**Desired skills and personal qualities**
- Effective Communication skills
- Does need to have confidence in communicating over telephone and face to face
- IT skills
- demosntrate good attention to detail
- Organisation skills
- Team working
- Creative
- Initiative
- At least 6 months experience in similar role would be an advantage

**Qualifications**
- GCSE or equivalent English (Grade 4) essential
- GCSE or equivalent Maths (Grade 4 essential

**Employer website**:
**Intermediate Apprenticeship or Advanced Apprenticeship**:
Intermediate

**Proposed Duration**:
15 months

**Training to be provided**:
Level 2 Customer Service Standard

Functional skills Maths and English (if required)

**Job Types**: Full-time, Fixed term contract, Apprenticeship
Contract length: 15 months

**Salary**: From £5.28 per hour

Schedule:

- Monday to Friday

Work Location: In person



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