App Delivery Specialist

3 months ago

Sherburn in Elmet, United Kingdom AppsAnywhere Full time

**We’re looking for an enthusiastic and talented App Delivery Specialist.** The sort of person who’s looking for a career where they can make their mark, surrounded by a tech-obsessed team who are transforming the student IT experience with cutting-edge solutions.

AppsAnywhere is an EdTech company making big waves in our industry, thanks to awesome products and a passion for our customers. Over the last 10 years, we’ve worked hard creating and developing **the world’s first app store designed specifically for education - AppsAnywhere**.

With our training and guidance, you will become a key member of a team of globally leading software deployment experts. Supporting AppsAnywhere solutions, you’ll be helping EdTech teams all around the world to deliver an awesome IT experience to over 2.5 million students

This role offers significant room for personal growth, with **access to industry-leading specialists and training.** Downright hard work and above-and-beyond commitment are essential, and in return, you’ll receive ongoing support, **great career development prospects**, and an opportunity to be part of one of the most creative, supportive and rapidly expanding teams anywhere in the world

The role will be hybrid with 2 days in our awesome Sherburn-in-Elmet office (which used to be a pub FYI - we have kept the bar for our regular social evenings/events) during normal office hours and 3 days remote.

**As an App Delivery Specialist, you’ll be responsible for**:

- Keeping customers up to date with their requests and support tickets.
- Using scripting languages to develop and maintain automation script.
- Researching and understanding software licence mechanisms.
- Responding to helpdesk tickets and supporting our customers across the UK and the rest of the world.
- Ensuring client satisfaction through the timely delivery of solutions.
- Contributing to our knowledge base and online community.
- Supporting clients throughout their journey to deliver an awesome student experience
- Collaborating with AppsAnywhere colleagues across Europe and North America.

**To join our team, the following skills are required**:
**Essential**
- Superior people skills; a team-oriented, fast learner, and personable
- Logical and systematic problem-solving skills
- Application packaging/deployment
- Experience with Programming Languages e.g., Java, JavaScript, PHP, C#, C++, SQL

**Desirable**
- Experience with Microsoft SQL databases
- Experience in an IT Service Desk Role

**Why AppsAnywhere?**

As well as fantastic office space, we offer excellent benefits including:

- Unlimited paid holidays
- Healthcare cash plan which provides money towards dental costs, eyecare costs, Counselling and discounted gym memberships & a range of high-street stores.
- Private medical insurance
- 5 paid days leave to do volunteer/charity work
- Paid training and development

Working with awesome industry-leading tech is just one reason you’ll love this role. Recently voted runners-up for the Techworld Best Place to Work in Tech Award, our small and dynamic team love their work, and so will you
- 100% employee NPS score 2019 the best place to work in EdTech
- Techworld EdTech techies 2018 Best Place to Work in Tech Finalist
- Techworld EdTech techies 2018 Innovator of the Year Finalist
- Exclusive purveyor of **Gartner Cool Vendor solutions**:

- Really fun folks that “get it” and embrace our inner-geek

**Job Types**: Full-time, Permanent

Pay: £25,000.00-£30,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Life insurance
- On-site parking
- Paid volunteer time
- Private dental insurance
- Private medical insurance
- Unlimited paid holidays
- Work from home

Schedule:

- Flexitime
- Monday to Friday
- No weekends

Ability to commute/relocate:

- Sherburn in Elmet, LS25 6BH: reliably commute or plan to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Location**:

- Sherburn in Elmet, LS25 6BH (preferred)

Work Location: Hybrid remote in Sherburn in Elmet, LS25 6BH

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