Service Advisor

3 months ago

Colchester, United Kingdom Lookers Plc Full time

OTE: GBP £36,000.00/Yr. Overview:
**Colchester Land Rover**
**Monday to Friday 8am-5.30pm + 1 in 4 Saturday morning (paid as overtime)**
**Salary: Basic £30,000 **+ bonus up to £6,000**
Lookers Colchester Land Rover are recruiting for an experienced and dedicated Service Advisor to join our Aftersales Team which consists of Service Advisors, Vehicle Technicians, Apprentices, Workshop and our enthusiastic and friendly Service Manager - Charlie Girling.
As a Service Advisor at Colchester Land Rover, you will benefit from continuous training opportunities through our in-house brand development, as well as learning from the Service Manager Charlie. This is a truly exciting opportunity with potential for progression opportunities within Lookers
- Booking MOTs, services and other repair work for our customers
- Advising customers about warranty cover and upselling additional parts / accessories that will benefit the customer
- Liaising with the full Aftersales department to organise and schedule appointments, based on workload and call volumes
- Managing a high-volume of customers daily as well as telephone calls and online booking queries
- Informing customers of turnaround times and ensuring effective communication throughout the time when a customers’ car is in the workshop
- Maintaining accurate customer records, and updating the systems when any bookings have been made

As a Service Advisor at our busy dealership you must have heaps of energy, a warm personality and a real passion for delivering a first class customer experience each and every time. You will have excellent communication skills and the ability to build rapport easily whilst being able to explain technical information in a way that is clear and concise. Previous experience using Kerridge / ADP would be an advantage, as well as having knowledge of other essential dealer systems.

You will be a great team player but be able to also work independently using your own initiative. We want to hear from you if you have worked in a similar role within the automotive industry and have a passion for customer service and cars
**About us**
Lookers are proud to be one of the top three motor vehicle retailers in the UK, representing 32 vehicle manufacturers, selling and servicing a huge range of cars at over 150 franchised dealerships across hundreds of locations throughout the UK and Ireland. We recognise the hard work, flexibility and commitment of our people so we offer an industry leading benefits package. This includes competitive basic salaries plus;
- Enhanced holidays that increase with service
- Eligibility to join one of our car schemes
- Critical illness cover after 2 years and Life Assurance
- Smart Health - free access to support 24 hours a day, 365 days a year
- Mental Health support available 24 hours a day, 365 days a year: Mental Health Aiders on site/online, EveryMind and much more
- Enhanced paid maternity, paternity and adoption leave
- For some roles a company car and additional earning potential through commission or bonus

We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels with our annual Lookers Excellence Awards. So, what are you waiting for?

Lookers are an equal opportunities employer. We are committed to a working environment that is free from all types of discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

  • Service Advisor

    3 months ago

    Colchester, United Kingdom Auto Skills UK Full time

    Service Advisor Basic Salary - £32,000 + Bonus Location - Colchester Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor Arranging Service Department bookings. Ensure efficient workshop loading, whilst attending to all customer requirements...

  • Service Advisor

    2 months ago

    Colchester, United Kingdom Auto Skills UK Full time

    Service Advisor Basic Salary - £32,000 + Bonus Location - Colchester Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor Arranging Service Department bookings. Ensure efficient workshop loading, whilst attending to all customer requirements to the...

  • Service Advisor

    4 months ago

    Colchester, United Kingdom Perfect Placement Automotive Recruitment Full time

    **Service Advisor required in Colchester, Essex.** Our automotive client is an established Franchise / Main Car Dealer based in Colchester, they are actively looking for a Service Advisor for their front of house service department. This is a busy car dealership seeing in many cars per day so you will need to be well organised, focused and comfortable...

  • Service Advisor

    1 week ago

    Colchester, United Kingdom Auto Skills UK Full time

    Job DescriptionJob Title: Service AdvisorCompany: Auto Skills UKLocation: ColchesterJob Type: Full-timeJob Category: AutomotiveAbout the Role:We are seeking a highly motivated and experienced Service Advisor to join our team at Auto Skills UK. As a Service Advisor, you will play a crucial role in ensuring the smooth operation of our Service Department,...

  • Service Advisor

    1 week ago

    Colchester, United Kingdom Auto Skills UK Full time

    Job DescriptionJob Title: Service AdvisorCompany: Auto Skills UKLocation: ColchesterJob Type: Full-timeJob Category: AutomotiveAbout the Role:We are seeking a highly motivated and experienced Service Advisor to join our team at Auto Skills UK. As a Service Advisor, you will play a crucial role in ensuring the smooth operation of our Service Department,...

  • Service Advisor

    3 months ago

    Colchester, United Kingdom YOLO Recruitment Full time

    **Service Advisor - Colchester** **Salary: 28k + 4k bonus + benefits** YOLO Recruitment are currently looking for a Service Advisor / Aftersales Advisor to join our Clients dealership who are a franchised car dealership in the County of Essex. - Understanding and qualifying the customers service/repair requirements, advising on estimates of both time and...

  • Service Advisor

    2 weeks ago

    Colchester, United Kingdom Recruitment Boutique Full time

    Job DescriptionJob Title: Service AdvisorJob Type: TemporaryLocation: ColchesterHourly Rate: £18.00 - £20.00 per hourHours per Week: 45About the Role:We are seeking a highly organized and communicative Service Advisor to join our team at a busy Dealership. As the first point of contact for the Service Department, you will be responsible for booking...

  • Service Advisor

    2 months ago

    Colchester, United Kingdom Recruitment Boutique Full time

    An exciting opportunity has arisen to join a busy Dealership as a Service Advisor in Colchester on a temporary basis Hourly rate between £18.00 and £20.00 per hour - 45 hours per week Previous experience in a Service Advisor position is essential, as you will be the first point of contact for the Service Department and as such you need to have an...

  • Service Advisor

    2 months ago

    Colchester, United Kingdom Recruitment Boutique Full time

    An exciting opportunity has arisen to join a busy Dealership as a Service Advisor in Colchester on a temporary basisHourly rate between £18.00 and £20.00 per hour - 45 hours per weekPrevious experience in a Service Advisor position is essential, as you will be the first point of contact for the Service Department and as such you need to have an excellent...

  • Service Advisor

    3 months ago

    Colchester, United Kingdom Lookers Full time

    Overview Service Advisor Colchester Volvo Salary: £28,000 basic + up to £6,000 bonus Colchester Volvo is recruiting for an experienced and dedicated Service Advisor to join our Aftersales Team. Along with the extensive knowledge and support from Gavin, the aftersales manager, you can look forward to on-going training opportunities that...

  • Service Advisor

    4 months ago

    Colchester, United Kingdom Richardsons Full time

    Due to company expansion, we are looking to employ a Service Advisor based in Colchester Established in 1966, Richardson's is Colchesters oldest established family owned vehicle body repair & service centre. We have a modern friendly family working environment and family values thoughout the company. You will be responsible for the progress of vehicle...

  • Service Advisor

    1 month ago

    Colchester, United Kingdom Recruitment Boutique Remote Work Freelance Full time

    An exciting opportunity has arisen to join a busy Dealership as a Service Advisor in Colchester on a temporary basis Hourly rate between 18.00 and 20.00 per hour - 45 hours per week Previous experience in a Service Advisor position is essential, as you will be the first point of contact for the Service Department and as such you need to have an excellent...

  • Service Advisor

    4 months ago

    Colchester, United Kingdom Lookers Plc Full time

    Overview: **Colchester Land Rover** **Monday to Friday 8am-5.30pm + 1 in 4 Saturday morning (paid as overtime)** **Salary: basic £30,000 + £4,800 bonus** Lookers Colochester Land Rover are recruiting for an experienced and dedicated Service Advisor to join our Aftersales Team which consists of Service Advisors, Vehicle Technicians, Apprentices, Workshop...

  • Service Advisor

    4 months ago

    Colchester, United Kingdom Lookers Plc Full time

    OTE: GBP £36,000.00/Yr. Overview: **Colchester Land Rover** **Monday to Friday 8am-5.30pm + 1 in 4 Saturday morning (paid as overtime)** **Salary: Basic £30,000, **depending** on experience + £6,000 bonus** Lookers Colchester Land Rover are recruiting for an experienced and dedicated Service Advisor to join our Aftersales Team which consists of Service...

  • Service Advisor

    4 months ago

    Colchester, United Kingdom Lookers Plc Full time

    Overview: **Colchester Land Rover** **Monday to Friday 8am-5.30pm + 1 in 4 Saturday morning (paid as overtime)** **Salary: basic £30,000 + £4,800 bonus** Lookers Colchester Land Rover are recruiting for an experienced and dedicated Service Advisor to join our Aftersales Team which consists of Service Advisors, Vehicle Technicians, Apprentices, Workshop...

  • Service Advisor

    4 months ago

    Colchester, United Kingdom Lookers Plc Full time

    OTE: GBP £36,800.00/Yr. Overview: **Colchester Land Rover** **Monday to Friday 8am-5.30pm + 1 in 4 Saturday morning (paid as overtime)** **Salary: Basic £30,000-£32,000 **depending** on experience + £4,800 bonus** Lookers Colchester Land Rover are recruiting for an experienced and dedicated Service Advisor to join our Aftersales Team which consists of...

  • Service Advisor

    4 months ago

    Colchester, United Kingdom Inchcape Full time

    **Service Advisor - BMW Colchester** **Basic Salary £24,995 - £31,515, OTE Up to £36,910 + Great Company Benefits** **45 Hours** As a Service Advisor for BMW Colchester, you will receive a competitive salary, we also offer great benefits including: - **Annual Leave - **A minimum of 33 days annual leave (including bank holidays), rising with length of...

  • Service Advisor

    3 months ago

    Colchester, United Kingdom Inchcape Full time

    **Service Advisor - BMW Colchester** **Basic Salary £24,995 - £31,515, OTE Up to £42,000 + Great Company Benefits** **45 Hours** As a Service Advisor for BMW Colchester, you will receive a competitive salary, we also offer great benefits including: - **Annual Leave -** A minimum of 33 days annual leave (including bank holidays), rising with length of...

  • Automotive Service Advisor

    3 months ago

    Colchester, United Kingdom Just Recruitment Solutions Full time

    **Service Advisor Vacancy - Colchester** **Basic circa £25k - £28.5k + bonus** **Mon - Fri only, no weekends!!** Service Advisor - Main Dealership As a Service Advisor you will be friendly and professional and will be the first point of contact for customers visiting the dealership. Your duties will include: Upselling of additional works, service...

  • Service Advisor

    3 months ago

    Colchester, United Kingdom Lookers Plc Full time

    OTE: GBP £34,800.00/Yr. Overview: **Service Advisor** **Colchester Volvo** **Salary: £28,000 basic + up to £6,000 bonus** Colchester Volvo is recruiting for an experienced and dedicated Service Advisor to join our Aftersales Team. Along with the extensive knowledge and support from Gavin, the aftersales manager, you can look forward to on-going...