Care Coordinator

2 weeks ago

Burgess Hill, United Kingdom Good Oaks Home Care (Mid Sussex) Full time

Good Oaks Home Care Mid Sussex is looking for a Care Coordinator to join our growing team.

We are looking for someone who can **inspire,** **support,** and **genuinely care** for our fantastic staff and clients. If you are **ambitious**, **have a great attitude,** and are **keen to progress** your career within our rapidly growing business we would love to hear from you.

**About the Care Coordinator role**:
Our Care Coordinators ensure our clients receive quality care, including organizing rotas based on clients’ requested call times and carer availability, communicating with staff, clients, families, and professionals.

This role provides a fantastic opportunity to grow and develop with our branch offering superior homecare throughout West Sussex.

**Care Coordinator responsibilities**:

- Producing weekly rotas and managing staff through roster software
- Daily troubleshooting - Covering staff illnesses or absence, allocating extra visits, and canceling care calls when asked.
- Ensuring that the highest standards of care are always maintained
- Communicating with clients and carers, social services, and other stakeholders
- Keep morale high within your team
- To help the training and induction of new starters
- Help the company grow and take on extra clients
- To allow Good Oaks to provide a continuous and reliable service.
- Working flexibly to cover weekdays, evenings, weekends, and bank holidays. This level of cover includes both administration and covering care calls.
- Required to complete care calls in emergencies and to work on-call on a rotational basis.

**Why us join us at Good Oaks Home Care?**
- Paid induction training, £150.00 for 3 days training
- Guaranteed hours contract, that can be topped up with doing care visits in the community
- Company phone, tablet, and laptop provided
- Uniform provided
- Career Progression through an innovative team structure
- Common-sense, supportive management
- Paid mileage, holiday pay, and bonus system

**We are looking for you if you have**:

- Good organizational and communication skills
- Excellent problem-solving skills and the ability to produce high-quality work under pressure
- Empathy and the skills to lead others
- Advanced IT skills
- A natural ability to help, make the lives of others more fulfilling
- If you want to work in an environment where the work can be hard, but also fun and rewarding.

**A driving license and NVQ Level3 in Health and Social Care are essential for this role.**

**Job Types**: Full-time, Permanent

**Salary**: From £20,000.00 per year

**Benefits**:

- Company pension
- Employee discount
- On-site parking
- Referral programme
- Sick pay

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Signing bonus
- Yearly bonus

Application question(s):

- Do you drive and have access to a car?

**Experience**:

- visiting care: 3 years (preferred)
- care coordinator: 1 year (preferred)

Work authorisation:

- United Kingdom (required)

Work Location: One location

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