Housing Triage Officer

2 weeks ago


Devon, United Kingdom East Devon District Council Full time

**About the role**
As a Housing Triage Officer, you will support and assist our Housing Officers to provide a comprehensive and innovative housing advice service to our customers. You will be the first point of contact for people who are homeless or threatened with homelessness and you’ll provide our customers with initial triage, advice and signposting services.

**About you**
You will be a competent administrator and have a good general standard of education. Organised, efficient and motivated, you will have excellent communication and interpersonal skills and ideally some practical experience in a front facing, customer service role.

You will also need to have a calm and empathetic manner along with the ability to be assertive and resilient. You must be able to work on your own initiative and as part of a team, and have good attention to detail, particularly as you will be working within a busy office and providing valuable support to our Housing Officers.

**Contact this service**:
Opening hours:
Monday to Friday from 8.30am to 5pm

Phone:
01395 517553


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