Junior Graphic Designer

Autoweb Design is a leading provider of web design and digital marketing solutions for the automotive industry. We work with dealerships, franchises and manufacturers to take our clients’ online presence up a gear with increased brand awareness and lead generation. From bespoke car dealer websites to online advertising campaigns, we deliver outstanding customer service and professional expertise.

Our Product Support team is growing We now require a Junior Graphic designer to enhance our already talented team.

If you are customer focused? Enjoy making a difference and adding value? Do you have experience in Graphic Design? This could be the role for you

We will provide you with the support and training and mentoring you will need to exceed.

The Role:

- Supporting the team with a variety of imagery including, Overview Imagery, New Car Page Imagery, Homepage Banners, Homepage Box Imagery, Franchise Option Box Imagery, New Component Imagery, Initial colour configuration, Logo Design and enhancement.
- Work with the team to provide our award winning levels of customer service,
- Act as a point of contact, offer support and assistance to customers who are using Autoweb Design’s products and services.
- Be an expert in Autoweb Design’s content management system (CMS) and dealer management system (DMS), produce user guides and deliver client training. Transfer and condense complex data into Autoweb Design’s systems and databases.
- Offer efficient help through ticketing system, adhering to standards set for ticket quality and service level agreements (SLA), such as time to first response and time to resolution.
- Work within the CMS/DMS to plan, create and configure web pages, using both technical and non-technical skills to produce websites that fit customer requirements.
- Graphic design experience at a Junior Level
- A high level of accuracy & attention to detail
- Self-driven and pro-active with the ability to maintain focus on the objectives of the role.
- Ability to interact, communicate and build relationships with people with a personable approach.
- Proven, strong administration skills
- Excellent telephone manner with the ability to actively listen and seek clarity from our clients
- Skilled in use of IT systems, such as Microsoft Outlook/Teams
- Creative planning and organisational skills

**Job Types**: Full-time, Permanent

**Salary**: £22,000.00

Hours: Monday
- Friday 8.30am-5.00pm

**Job Types**: Full-time, Permanent

**Salary**: £22,000.00 per year

**Benefits**:

- Company events
- Gym membership

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- yo8 4pw: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Graphic design: 1 year (preferred)

Work Location: In person