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Receptionist/administrator

4 months ago

Dalston, United Kingdom Dalston Hall Full time

The main purpose of the role is to create a wonderful customer experience for our Bridal couple and their guests at Dalston Hall.

**Requirements**:

- We are looking for a talented individual with experience in Front of House within the hospitality industry.

Objective of the Role

Reporting to the General Manager, you will exceed the expectations of our guests at check in, check out and during their stay.

Key

**Responsibilities**:

- Ensure the guests experience are of the highest quality.
- Assist in efficiently and effectively controlling front office departmental operations.
- Contribute to the strategic running of the hotel.

**Requirements**:

- 2-3 years experience in a Front office role.
- Excellent organisational skills
- Efficient, Driven and highly organised.
- Demonstrates excellent attention to detail.
- Spreadsheet navigation highly desirable as this will create a significant part of your tasks
- Well-developed Communication skills both written and verbal
- A warm, friendly and approachable personality when dealing with fellow staff and guests.
- The ability to work on their own initiative, as well as being capable of working as part of a team.

Previous operational experience within a Hotel Reception/ Office role is essential

**About the company**

Dalston Hall is an exclusive use wedding venue, set in a Victorian Manor House with its own stunning grounds and lovely views over the Lakes District

We are a unique & friendly team that values its people and is committed to deliver amazing wedding days for our guests.

In line with the requirements of the Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK. As part of the recruitment process, you will be asked to provide documented evidence of eligibility.

**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 16-30 per week

**Salary**: £10.50 per hour

**Benefits**:

- Flexitime

Schedule:

- 10 hour shift
- Overtime
- Weekend availability