Traffic Clerk

**Monday - Friday (10.00 - 20.00)**

Freightroute Limited is a family business and one of the leading privately owned palletised transport organisations in the UK. Established in 1979 we operate across 11 sites in England and Scotland with over 480 employees and 220 vehicles.

Striving to deliver excellence as standard we offer a wide range of delivery solutions to our customers while maintaining the highest standards of safety and professional conduct.

**Main Responsibilities**:
Ensuring all administrative tasks are completed on a daily basis and any additional administrative tasks assigned by the DOM or DGM as required. A flexible approach and the ability to communicate effectively with customers, delivery points and Freightroute personnel across the business are required. Responsibilities will include, but not limited to
- Palletforce checking 100% ePOD & paper POD capture from previous day. Sorting any short falls.
- Checking scanning performance - Inbound & Outbound Trunking, Scan to delivery vehicle.
- Ensure traffic pads are monitored continually for Palletforce deliveries.
- Monitoring deliveries on Mandata & Alliance to ensure POD's are being captured in real time - Reporting any issues with PDA's to Ops Manager & IT.
- Scanning POD's on arrival back at the depot to ensure 100% capture each day.
- Communication with De-briefer to ensure all failures have been reported and outstanding pad has been cleared.
- Non-conformance of jobs on the Manpack3 System
- Palletforce Un-invoiced Report - ensuring Nil each week.
- Completion of Drivers run sheets.
- Assist with the processing of paperwork for outbound trunks
- Any adhoc jobs assigned by DOM / DGM

**Who are we looking for?**

The successful Traffic Clerk will have the experience, skill, and flexible attitude to take on this role and thrive.
- Excellent communication skills with the ability to communicate across all levels, in a professional and polite manner.
- IT literate.
- Thorough understanding of transport regulations, including drivers’ hours and working time.

**Note to recruitment agencies**: We prefer to recruit direct but we do have a authorised agency partner list for when we need a helping hand, we will be in touch if we need you.

**The Freightroute Group require all applicants to be eligible to work in the UK with no restrictions. We do not offer sponsorship/work visas. You will be required to provide proof of Right to Work at interview stage.**

**Job Types**: Full-time, Permanent

Pay: £26,769.60-£27,612.00 per year

**Benefits**:

- Company pension
- On-site parking

Schedule:

- 10 hour shift
- Day shift
- Monday to Friday

Ability to commute/relocate:

- Larbert: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person

Reference ID: 68/24