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Machinery Supply Chain Controller

7 months ago


Sunderland, United Kingdom Am Recruitment (North East) Limited Full time

**Department**:
**Based**:
Machinery

Sunderland

**Position Title**:
**Supply Chain Controller**

**Mission and Main Objectives**:
This role will work within Nissan Trading Europe’s Machinery team, working in the automotive sector. The main day-to-day tasks are varied but heavily emphasized on the supply chain for the Machinery accounts and accountable for the subsequent account performance.

The role involves a high degree of customer and supplier liaison, as well as including the recording, management and reporting of sales information; thereby requiring a good standard of communication and excellent customer service skills. As the role is that of end-to-end account management, job ownership is a pre-requisite.

**Outline and Responsibilities**:

- End-to-end responsibility of all allocated accounts
- Accountable for financial performance of allocated accounts, in line with commercial conditions.
- Responsible for financial analysis of assigned customer accounts
- Manage the day-to-day demand requirements of assigned customers, suppliers and 3PLs
- Point of contact for assigned customers, ensuring a consistent customer service approach and positive long term relationships.
- Effectively manage supply chain from supplier to assigned customers, in line with set criteria.
- Monitors service received to assigned customers - detailed in regular KPI reports.
- Ensure timely invoice issue and payment of assigned customers.
- Building and maintaining relationships with customers, suppliers and 3PL providers.
- Control logistics; including arranging transport, storage, delivery and all associated administration between customers and suppliers.
- Assist with ongoing process reviews and identify and implement process improvement activities.
- Financial and logistics data recording and reporting.
- Identify commercial opportunities and undertake sales promotion activities to potential customers
- Any other reasonable duty requested by management, relevant to the role.

**Experience and Qualifications Required**:

- Essential experience of working within a supply chain management environment
- Good knowledge of MRP systems and customer service skills
- Computer literate (incl. excel, word, outlook, etc)
- Good problem-solving skills and an ability to prioritise tasks
- Ability to work with limited supervision and using own initiative to complete tasks
- Good communication and interpersonal skills, dealing with people from different functional areas and cultures
- Flexible and adaptable, able to work to tight deadlines
- Ability to speak Chinese, Korean or French is desirable but not essential

**Job Type**: Permanent

**Salary**: £30,000.00 per year

Ability to commute/relocate:

- Sunderland, Tyne and Wear: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Supply chain: 1 year (preferred)

Work Location: In person