Senior Salesforce Systems Administrator

3 weeks ago


Oxford, United Kingdom Said Business School Full time

Salesforce CRM has been adopted as the School’s CRM system to support business development and cross sales activities. It has been rolled out to a number of Departments across the School. Utilised by 250 users and growing, across the school, we are seeking an experienced and qualified Salesforce System Administrator to support the school’s growing adoption and roll-out of the platform, providing support to day-to-day users.

The role will provide support and administration for Salesforce Service Cloud CRM as well as providing support on other integrated Salesforce platforms, including Marketing Cloud, experience cloud, sales cloud, Datorama, Zapier, and Form Assembly to improve sales performance, marketing effectiveness and customer communications as well as creating customer communities.

Based in AV IT the jobholder will work closely with colleagues in Marketing, Business Development and Programme Delivery teams and various other teams across the School to support, promote and exploit the use of the Salesforce CRM to enable operations and strategic performance to be measured.

A few of the responsibilities:

- Serve as primary system administrator for the Salesforce environment with 19 departments
- Triage support tickets such as data loads and user access requests, ensuring tickets are prioritised and assigned accordingly.
- Act as primary touchpoint for all escalations to Salesforce, report on their SLA adherence and attend service review meetings with salesforce as required by the product owner

**What We Offer**

Your happiness and wellbeing at work matters to us, so we offer a range of family friendly and financial benefits including:

- Flexible hybrid working
- An excellent contributory pension scheme
- 38 days annual leave
- A comprehensive range of childcare services
- Family leave schemes
- Cycle loan scheme
- Membership to a variety of social and sports clubs
- Discounted bus travel and Season Ticket travel loans

**Job Types**: Full-time, Permanent

**Salary**: £34,308.00-£42,155.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Referral programme
- Wellness programme

Schedule:

- Monday to Friday

Work Location: Hybrid remote in Oxford

Application deadline: 24/03/2023
Reference ID: 164133



  • Oxford, United Kingdom University of Oxford Full time

    **Senior Salesforce Systems Administrator** **Grade 7: £34,308 - £42,155 per annum** **Permanent** Salesforce CRM has been adopted as the School’s CRM system to support business development and cross sales activities. It has been rolled out to a number of Departments across the School. Utilised by 250 users and growing, across the school, we are...


  • Oxford, United Kingdom Expert Employment Limited Full time

    A global engineering and animation company is seeking for a Salesforce System Administrator to communicate value propositions for their cutting-edge technology products. The Salesforce System Administrator will work within the business change structure tohelp enact larger projects. The Salesforce System Administrator will be responsible for the following...


  • Oxford, United Kingdom Manufacture 2030 Full time

    **Climate change is the greatest threat of our time. Let's solve it together.** We're now on the hunt for a bright, enthusiastic, and motivated person to support our company as we scale our business significantly. Salesforce is at the core of our business operations, it must be accurate, fit to the business needs and useful to all teams so they can operate...


  • Oxford, Oxfordshire, United Kingdom Manufacture 2030 Full time

    Climate change is the greatest threat of our time. Let's solve it together.We're now on the hunt for a bright, enthusiastic, and motivated person to support our company as we scale our business significantly. Salesforce is at the core of our business operations, it must be accurate, fit to the business needs and useful to all teams so they can operate as...


  • Oxford, Oxfordshire, United Kingdom RELX Full time

    Salesforce System Administrator - Release SpecialistDo you enjoy leveraging data to test existing assumptions and identify solutions ?Are you an innovator with exceptional attention for detail ?About our TeamAbout the RoleThe role will have specific responsibility for executing deployments for Elsevier's Salesforce estate. This includes optimizing release...


  • Oxford, Oxfordshire, United Kingdom Oxford University Press Full time

    We are the world's largest university press. We have both a worldwide reach and a personal understanding of local needs, partnering on the ground to adapt publications and resources to meet the individual needs of communities, societies, and countries. We partner with researchers, educators, and technology partners to stay ahead of the changing ways people...


  • Oxford, United Kingdom Oxford University Press Full time

    We are the world's largest university press. We have both a worldwide reach and a personal understanding of local needs, partnering on the ground to adapt publications and resources to meet the individual needs of communities, societies, and countries. We partner with researchers, educators, and technology partners to stay ahead of the changing ways people...


  • Oxford, United Kingdom Vicon Full time

    Vicon is the world leader in Motion Capture, developing high-performance software and innovative hardware products for the entertainment, engineering, and medical industries. Vicon systems are a crucial tool for measurement and 3D tracking for cutting-edge science including biomechanics, robotics, and virtual or augmented reality. Vicon products have been...


  • Oxford, United Kingdom RELX Full time

    Salesforce System Administrator - Release Specialist Do you enjoy leveraging data to test existing assumptions and identify solutions ? Are you an innovator with exceptional attention for detail ? About our Team About the Role The role will have specific responsibility for executing deployments for Elsevier’s Salesforce estate. This includes...


  • Oxford, Oxfordshire, United Kingdom Vicon Full time

    Vicon is the world leader in Motion Capture, developing high-performance software and innovative hardware products for the entertainment, engineering, and medical industries. Vicon systems are a crucial tool for measurement and 3D tracking for cutting-edge science including biomechanics, robotics, and virtual or augmented reality. Vicon products have been...

  • System Administrator

    3 weeks ago


    Oxford, United Kingdom Veeva Systems Full time

    The Role The Systems Administrator on the IT Infrastructure team will provide technical support for cloud-hosted infrastructure that critical Veeva internal systems run on. The system administrator will be expected to design and build new infrastructure using Amazon Web Services, refactor and optimize existing infrastructure for performance and...


  • Oxford, Oxfordshire, United Kingdom Veeva Systems Full time

    The Role The Systems Administrator on the IT Infrastructure team will provide technical support for cloud-hosted infrastructure that critical Veeva internal systems run on. The system administrator will be expected to design and build new infrastructure using Amazon Web Services, refactor and optimize existing infrastructure for performance and reliability,...

  • System Administrator

    3 weeks ago


    Oxford, United Kingdom Veeva Systems Full time

    The Role The Systems Administrator on the IT Infrastructure team will provide technical support for cloud-hosted infrastructure that critical Veeva internal systems run on. The system administrator will be expected to design and build new infrastructure using Amazon Web Services, refactor and optimize existing infrastructure for performance and...


  • Oxford, United Kingdom Stott and May Full time

    Salesforce Business AnalystAn experienced Salesforce BA, is required by a leading organisation in Oxfordshire to join their dynamic team who are transforming businesses through technology. As a Salesforce Business Analyst, you will play a crucial role in bridging the gap between our clients' business objectives and the capabilities of the Salesforce...


  • Oxford, United Kingdom Stott and May Full time

    Salesforce Business AnalystRead on to find out what you will need to succeed in this position, including skills, qualifications, and experience.An experienced Salesforce BA, is required by a leading organisation in Oxfordshire to join their dynamic team who are transforming businesses through technology. As a Salesforce Business Analyst, you will play a...


  • Oxford, Oxfordshire, United Kingdom Stott and May Full time

    Salesforce Business Analyst Job OpportunityCompany: Leading organization in OxfordshireAn experienced Salesforce Business Analyst is needed to join the dynamic team of an organization based in Oxfordshire that is driving business transformation through technology. As a Salesforce Business Analyst, you will be a key player in aligning our clients' business...


  • Oxford, United Kingdom Rhodes Trust Full time

    **Job Title**:Head of Salesforce Platform **Location**:Rhodes House in central Oxford, 2-3 days per week onsite **Contract**:Permanent **Hours**:Full-time **Salary**:£65,000 - £75,000 per annum **Reports to**: IT Director We have an exciting new opportunity for a Head of Salesforce Platform to join the Rhodes Trust. This role will own the development...


  • Oxford, United Kingdom Corriculo Ltd Full time

    **Salesforce Business Analyst, Salesforce, ERP systems, Remote working, COR4712** **The Role** This is an excellent Salesforce Business Analyst role, working for a company with a growing reputation in their field. The Salesforce Business Analyst will use knowledge of Salesforce, and a wider understanding of ERP systems a to Design, implement, deliver,and...


  • Oxford, England, United Kingdom Stott and May Full time

    Salesforce Business AnalystIs this the next step in your career Find out if you are the right candidate by reading through the complete overview below.An experienced Salesforce BA, is required by a leading organisation in Oxfordshire to join their dynamic team who are transforming businesses through technology. As a Salesforce Business Analyst, you will play...


  • Oxford, Oxfordshire, United Kingdom Stott and May Full time

    Salesforce Business Analyst Read on to find out what you will need to succeed in this position, including skills, qualifications, and experience. An experienced Salesforce BA, is required by a leading organisation in Oxfordshire to join their dynamic team who are transforming businesses through technology. As a Salesforce Business Analyst, you will play a...