Triage and Early Intervention Officer

3 weeks ago

Lancashire, United Kingdom Victim Support Full time

We have an exciting opportunity for a Triage and Early Intervention Officer to join the Children and Young People's Team. Responsible for initial contact and assessment of young victims of crime.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we’d love to hear from you

**County/Borough**
- Lancashire

**Office location**
- To be confirmed

**Full time/Part time**
- Full time

**Hours per week**
- 16 Hours per week

**Work schedule**
- Monday - Thursday 2:30pm - 6:30pm

**Basic Salary**
- FTE £23,500 per annum, pro rata £10,026.67 per annum

**Contract type**
- Permanent

**DBS required?**
- Yes

**Police vetting required?**
- No

**Closing Date**
- 15/09/2023

**Ref No**
- 5096

**What we offer**:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression

**About the role**:
This role is based from either Blackpool, Accrington or Preston office. We are looking for a Triage and Early Intervention Officer to contact young victims of crime and conduct initial assessment and provide initial advice, guidance and support. You will also be responsible for referring and signposting internally and externally to meet the needs of our young people.

You will need:
- Excellent communication skills and have the ability to engage with young people.
- Understanding of the impact of crime on young people.
- Experience of conducting assessments.
- The ability to work at pace and to manage time effectively.

Please see attached Job Description and Person Specification for further details.

**About Us**:
Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need. As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities.

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