Ward Clerk

2 weeks ago


Harrogate, United Kingdom Harrogate and District NHS Foundation Trust Full time

Are you organised, proactive and thrive when working in a team? If so, this role is for you We are seeking an individual to join our Trauma and Orthopaedic team in the role of Ward Clerk.

You will need excellent communication skills and be able to prioritise your own workload which can vary regularly throughout the day.

We are willing to hear from anyone who has excellent administration skills, is happy and able to work primarily on a computer and is a keen team player.

The role of the Ward Clerk is extremely varied. Some of the key tasks include:

- Being the first point of contact for patients, relatives and staff both face to face and on the telephone.
- Maintaining patients case notes to an excellent standard.
- Arranging transport for patients to get home when they are ready to be discharged from hospital.
- Supporting the clinical teams with admin duties to allow them to provide hands on patients care.
- Updating and maintaining electronic inpatient records.
- Booking follow up appointments for patients after discharge.

At Harrogate and District NHS Foundation Trust we provide ‘outstanding’ care to both our patients and our staff. We support staff through benefits, health and wellbeing initiatives and opportunities for personal and professional development.
- An inclusive and supportive culture - our Trust encourages staff to bring their whole selves to work and active Staff Networks identify areas for improvement.
- Staff Recognition - as well as regular appraisals, we recognise staff with our Making a Difference and Team of the Month Awards plus the Christmas Oscars.
- Employee Support and wellbeing - we have a comprehensive Employee Assistance Programme, counselling service and fast track physiotherapy service for employees.
- Staff Benefits - We have a range of staff benefits and schemes to support staff health, engagement, wellbeing and inclusion.

Please see the attached job description and person specification for detailed information on the role.


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