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Technical Support
4 months ago
We are currently recruiting a full time permanent **Technical Support & Co-Ordinator** to help build on the success of our existing inhouse team offering telephone support to our existing dedicated client base, daily administrative duties along with helping with the co-ordination of our engineers. The position available is predominately Monday - Friday working in our Head Office in Middlesbrough
**Technical Support & Co-Ordinators Key Responsibilities include**:
- Responding to inbound Telephone Calls as the primary source of customer service
- Responding to and dealing with internal inbound/outbound correspondence
- Picking and packing orders and becoming familiar with our equipment range.
- Calling customers and arranging Technician visits.
**In return as a company, we offer a range of benefits which include**:
- Annual Bonus Scheme of up to 10% of your annual salary
- Weekly pay
- 28 Days paid Holiday
- Pension scheme
- Free onsite parking at office locations
If you have answered yes to all of the above, we would like to hear from you
How to apply:
You must be eligible to work in the UK and be able to provide proof by way of a valid UK or EU passport, working VISA or a full disclosure birth certificate (which must include parentage)
**Job Types**: Full-time, Permanent
**Salary**: £19,500.00-£23,550.00 per year
**Benefits**:
- Company events
- Company pension
- Free parking
- On-site parking
Schedule:
- Day shift
- Holidays
- Monday to Friday
- Overtime
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Middlesbrough, TS2 1RU: reliably commute or plan to relocate before starting work (required)
Work Location: One location