IT Assistant

**The Role**

**IT Support (Apprentice Opportunity) - Weber - Flitwick**

**Full time position - Monday - Friday (37 hours per week)**

**Minimal experience needed, interest in IT and progressing further with your skillset.**

Saint-Gobain?we pride ourselves on being?innovative,?customer focused, agile, open and?engaging and entrepreneurial. We are?also?proud to have been named a 'Top Employer' for 5 consecutive years.?If?you're?passionate about?working with people,?you're?ableto put your customer first,?and?you?want to know what it's like to work for a top employer that is working hard?to make the world a better home;?then please?read on to find out more about this exciting opportunity to join us as a full time IT Support.
**Is this role right for me?**
The IT Assistant Apprentice Is known for supporting the IT Manager to provide IT support to the business and its employees. This includes all aspects of IT such as first line support and basic networking such as investigating hardware issues, patching, maintainingdocumentation and supporting hardware installations.
**Hours of Work** - Monday Friday 08:30am - 5pm
**What will I be doing?**
- The role holder will have a basic understanding of PC and technology or a clear interest in the area would is desirable. They will be competent in Microsoft 365. The role of IT assistant is an apprenticeship via QA (Infrastructure Technician ApprenticeshipLevel 3). The role holder will therefore need to be committed to their personal & professional development.
- The IT assistant will be providing first line IT support, and general hardware/software support to their customer i.e. setting up new starter equipment and installing printers and mobile phones etc. It is essential that the role holder is able to communicateclearly both verbally and in writing.
- The IT assistant will be able to build strong relationships with stakeholders and other teams such as the central Saint-Gobain IT department (SGTS).
- The IT assistant will work to short deadlines for example, setting up new starter IT equipment at short notice. The role holder will therefore need to be agile and able to prioritise.
- The IT assistant will need to work collaboratively with managers and colleagues at all levels. The IT assistant will have a clear drive to learn and share best practice.

**Behaviours Required**:

- Is organised and has a positive 'can-do' attitude
- Confident communicator
- Passionate to learn & develop

**Transferable Skills Desired**:

- Competent in Microsoft 365 including Word, Excel, Powerpoint, Teams and Outlook.
- Basic PC/Mobile knowledge or an interest in this area

**About Us**

**Are?Saint-Gobain an Inclusive employer??**

We believe in including everyone so it doesn't matter what your background is, we care about what you can offer and we welcome anyone who is passionate about our Customers and shares our Values.

**And what about flexibility??**
The world of work is changing, and at Saint-Gobain we are open to new ways of working?in order to?attract talented people to our business. We understand that everyone has different needs and commitments. Therefore, we are very open to discuss any flexible requirementor need that you may have for this role.