Funeral Operative

The main purpose of the role is to provide support and assistance with funeral arrangements including bearing of coffins, collection and transportation of deceased, valeting of company fleet, acting in a responsible and dignified manner at all times.

Fosters Funeral Directors offers a range of benefits to all colleagues, including:

- 35 days Annual Leave per annum, pro rata
- Access to Perkbox Platform, offering a wide range of benefits 24/7 GP access, well-being perks, retailer discounts and much more
- Funeral Entitlement Scheme
- Cycle to Work Scheme, offering colleagues cycling savings on bikes and accessories
- Death in Service Entitlement, accompanied with health and well-being perks
- Enhanced Maternity and Paternity Scheme

**Main Duties & Responsibilities**
- Collect deceased from private residences, hospitals and nursing homes as required, transporting in private ambulances to parlours
- Check and complete all relevant paperwork to ensure all details are matched and accurate, including personal belongings being transported with the deceased
- Demonstrate understanding of the importance of your tasks and be able to prioritise throughout the working day
- Valet company vehicles, including private ambulances, ensuring they look their best internally and externally at all times
- Prepare company fleet vehicles, ensuring they are stocked at all times with all items required to enable you to carry out your duties in a safe and dignified manner
- Carry out vehicle checks, reporting any faults and transporting vehicles or collecting from garages for repair, ensure vehicles are fit for weather conditions
- Drive company fleet vehicles, including on day of funerals, in a safe and considerate manner at all times
- Helping with the preparations before funerals take place, including collecting orders of service, placing flowers in vehicles, creating and or place name plates on coffins, ensuring coffins are secured, transporting deceased for viewings including to homes
- Helping with funerals during and afterwards, including bearing coffins, assisting funeral directors, and transporting of deceased.
- Basic preparation of deceased
- Participate in on-call rota, as required.

**General Duties & Responsibilities**
- ** Health & Safety**:All employees are required to adhere to Health and Safety Regulations and ensure best practice is met by both themselves and by their colleagues
- ** Conduct**:All employees are required to conduct themselves in a professional manner in accordance with company policies and codes of conduct as outlined in the employee handbook
- ** Quality**:All employees are expected to work within the systems, process and procedures outlined within the department and / or company handbooks or software platforms or training manuals
- ** Flexibility**:A reasonable degree of flexibility is required from all employees to meet the needs of the role, the department and wider company