Advice & Cash First Lead

4 weeks ago

Aberdeenshire, United Kingdom Aberdeenshire North Foodbank Full time

**Advice & Cash First Lead**

**Responsible to**: Chief Officer

**Hours**:37.5

**Salary**: £27,000

**Location of job**: Home based with travel within North Aberdeenshire

**Temporary/ permanent**: 1 year fixed term post.

**BACKGROUND**

Aberdeenshire North Foodbank is a crisis intervention service with a vision to end hunger and poverty in our local communities. In the last year we have fed over 8000 people and received just over 87 tonnes of donated food. The service operates across the north of Aberdeenshire in Banff and Buchan, Buchan, Garioch, Formartine and Upper Marr.

The foodbank involves around 80 volunteers and has distribution centres in Inverurie, Ellon, Huntly, Peterhead and Fraserburgh. The food bank enjoys widespread community support from churches and school, as well as from the local authority, statutory agencies and frontline support agencies. Since opening there’s been a growing and sustained use of the Foodbank service with geographical expansion into new areas.

We are also involved in a range of ‘more than emergency food’ projects including an active role in the Fair Food Aberdeenshire Partnership and development work which includes a community market garden and a food hub project in the Huntly and surrounding areas.

The foodbank is an independent Scottish Charitable Incorporated Organisation operating as part of the Trussell trust network. The Trussell Trust is a charity founded on Christian principles. We follow the Trust’s operating model working with compassion, honesty integrity openness kindness and care for all people regardless of religious belief or non-belief.

We are working closely with the Trussell Trust on a Pathfinder programme, which allows us to develop and deliver on strategic objectives that align with the Trussell Trust’s strategy for ending the need for emergency food and poverty. This work includes further developing our Financial Inclusion Services, embedding Participation into our organisation and raising awareness and making calls to action in our local communities about understanding and challenging the root causes of poverty.

**ROLE OUTLINE AND PURPOSE**

This is a new role for our Foodbank and we are seeking an experienced and self-motivated individual to support us in our work in understanding and responding to referral pathways into the foodbank’s system, promoting a cash first approach and developing our approach for those who use the foodbank with more complex needs.

This role will also involve working closely with our Participation Lead to ensure those who have direct experience of being referred to the foodbank have input.

**RESPONSIBILITIES OF THE ROLE**:
**Understanding and responding to referral pathways into the foodbanks**
- Identifying trends in our Data Collection System (DCS) data, which help us to understand primary referral pathways into the foodbank
- Meeting with and surveying key referral partners to understand the support they provide, their alignment with the Foodbank’s vision, and their knowledge of other forms of crisis support available in Aberdeenshire North
- Working with the Participation Lead to gather insights into people’s experiences of referral pathways and support before they receive support from the foodbank
- Developing recommendations on how referral pathways into the foodbank could be strengthened to ensure that people are supported early and holistically, and so that the foodbank is positioned as a last resort
- Developing ways of working with advice providers to ensure that individuals have been offered income maximisation, debt advice and support to access the Scottish Welfare Fund before a referral is made

**Embedding holistic advice-and-cash-first approaches across Aberdeenshire North**
- Supporting organisations to understand what is meant by ‘advice-and-cash-first’ approaches, and the actions they could take to support this work
- Working in partnership with the Participation Lead to amplify the voices of people with lived experience, with a focus on holistic advice-and-cash-first approaches
- Representing the foodbank in Aberdeenshire’s Cash First Partnership work
- Raising awareness of capacity building opportunities, e.g., cash-first benefits training, among partners in Aberdeenshire North
- Raising awareness of Aberdeenshire North Foodbank’s strategy and goals in partnership forums

**Developing our approach for those who use the foodbank with more complex needs**
- Working with referral partners and, in collaboration with the Participation Lead, people with lived experience, to understand why some individuals need the ongoing support of the foodbank
- Develop a training programme for volunteers so that they can provide basic Financial Inclusion signposting support
- Exploring new volunteer roles which would build the capacity of the foodbank to provide wraparound support
- Developing a proposal for what long-term Financial Inclusion support funded by the foodbank might look li

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