Customer Service Assistant

5 months ago

Stafford, United Kingdom Harvest Energy Full time

**Are you looking for a varied, stable and rewarding opportunity in convenience retail?**

At Harvest Energy we have a reputation of excellence in everything we do. Both our customers and colleagues, the heartbeats of our business, continue to be our number one priority as our business continues to grow.

We have an exciting opportunity for a **Retail Customer Service Assistant **to join our **Shell branded fuel station and Morrisons daily in Stafford, Sandon Road, Stoke-On-Trent, ST16 3HY**

**Our site is open 24 hours and this role is specifically covering night shifts, working 10pm - 6am.**

**Hourly pay rate of £11.45, with an uplift in hourly pay on top to cover the 10pm - 6am shift.**

**Hours per week - 16 hours, covering 2 nights a week with possibility of overtime**

With colleague, customer and your safety a priority, you’ll take ownership of keeping customers moving on the petrol forecourt, cash handling, merchandising & stock control, housekeeping, forecourt observing and being the best company ambassador you can be - You feeling valued will be key to achieving all of this.

**Skills and experience we would like to develop further**:

- Confident interaction with people is second nature to you
- Comfortable working alone - the night shift may require you to work alone
- Customer facing experience in a fast-paced environment
- Excited by the prospect of exceeding targets to win together
- An eye for high standards - retail is in the detail
- A warm, approachable team player
- A desire to develop relationships with colleagues and customers
- Appetite to be hands on with a variety of tasks
- Flexibility - Our sites are open 7 days a week

In return we reward our Retail colleagues with a suite of benefits with something for everyone:

- Health Cashplan - Claim money back for everyday healthcare needs
- Monthly paid bonus based on store sales performance
- Career progression opportunities - we want you to see this more than just a job
- On-site parking
- Upto 28 days Holiday (Pro-rated depending on contracted hours)
- Company Pension Scheme - company contribution upto 5%
- Free hot drinks on site
- 10% store discount
- You need to be at least 18 years of age because you will be working with a varied range of age related products including the sale of fuel and alcohol._

We look forward to reviewing your details and getting in touch with you soon.

**Job Types**: Part-time, Permanent

**Salary**: From £11.45 per hour

Expected hours: 16 per week

**Benefits**:

- Company pension
- On-site parking
- Store discount

Schedule:

- Night shift
- Weekend availability

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- Stafford, ST16 3HY: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Are you happy to work 10pm - 6am shifts (Our site is open 24 hours and this role is specifically to work nights)

Work Location: In person

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