Team Leader
5 months ago
**Fancy becoming a part of our success story.**
Here at EORI (UK) we work collaboratively, with commitment and dedication to pushing the boundaries.
We enable leading companies to make better decisions and remove complexity and cost for import/export transactions.
We are friendly people, we have passionate teams, and we are an inclusive environment.
**Responsibilities will include**:
- Ensure all daily figures are reported correctly to the Head of Department.
- Review, authorise and record holidays of colleagues within your team.
- Record and manage absence and escalate any issues if necessary.
- Gain an in depth working knowledge of the job functions of all colleagues within your team
- Actively support your colleagues in peak workload times
- Train and support team colleagues as agreed.
- Review, record colleagues capabilities within their job roles.
- Positively interact with other colleagues throughout the business to ensure the customer receives the best of service.
- Work closely with management to deliver any changes to working processes in line with the business strategy.
- Ensure Group policies are adhered to and escalate to the head of department and breaches of policy by any colleagues.
**What do you need to be considered?**
- The ability to communicate effectively with external customers, key stakeholders and colleagues.
- Ability to make decisions quickly and confidently based on company policies and practices.
- Strong attention to detail
- Customs or logistics knowledge would be highly advantageous.
- Strong PC skills including Office 365 packages.
- To complete comprehensive daily shift report.
- Adhere to company policy and procedures and ensure compliance from your shift team.
- To report and contribute to continuous improvement activities.
We offer competitive pay rates, full training and opportunities for career advancement. If you are a motivated individual with strong leadership skills, we would love to hear from you.
**Job Types**: Full-time, Permanent
Pay: From £26,500.00 per year
**Benefits**:
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
Schedule:
- 8 hour shift
- Overtime
- Weekend availability
Work Location: In person
Reference ID: Customs Shift leader
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