Ophthalmology Clerical Officer

The busy Ophthalmology department at Epsom and St Helier Trust has an exciting opportunity for a friendly IT literate receptionist/ administrator for 22.5 hours per week. This role is based at Epsom Hospital, working from 8.30 - 4.30 on Wednesday, Thursday and Friday.

This role provides high-quality patient care through dedicated administrative and clerical support and strong teamwork. The post holder will work on the reception desk at the Epsom Eye Unit greeting our patients; supporting administrative and clerical functions; working with various healthcare professionals; and booking appointments and diagnostic tests.

The role may entail occasional cover at our St Helier eye department as required.

This could be your role if you are an experienced IT literate administrator or receptionist with excellent customer service skills seeking a fresh challenge in a fast-paced, friendly service.

Duties are varied and include checking in outpatients; booking and rescheduling appointments and minor surgeries; arranging diagnostic tests; answering telephones; monitoring waiting lists; and other administrative functions.

Epsom and St Helier University Hospitals NHS Trust provides a range of medical services to approximately 490,000 people living across southwest London and northeast Surrey. In addition, we provide more specialist services, in particular renal and neonatal intensive care, to a wider area, covering parts of Sussex and Hampshire.

We serve an area that is rich in diversity. Together with our colleagues at NHS Surrey and NHS Sutton and Merton, we work to make sure that we deliver the best possible care to the communities we serve.

The Trust employs approximately 5,000 staff across its hospitals and is supported by over 500 volunteers.