Credit Controller

Credit Controller

Full-time - 37 hours per week

Finance & Planning Department

Pittville Campus, Cheltenham

An exciting and interesting opportunity has arisen within the Finance and Planning Department at the University of Gloucestershire for an experienced and customer focused Credit Controller with strong credit control, sales ledger and administration skills to add value in a rapidly evolving environment.

The post is located within the Income Team which is responsible for the accurate processing of financial transactions and the maintenance of records for sales ledger and credit control.

You will be a key member of the team supporting the Financial Operations Manager with analysing the debtor balances and identifying strategies to ensure debtor KPI’s are achieved, taking responsibility for credit control queries and working with the team to deliver a high quality customer service.

You will be proactive with a commitment to continuous improvement and must be responsive to change. Excellent customer service skills, together with tact and persistence, are essential as chasing overdue balances via telephone will be a large part of this role. You will also need to liaise with external legal recovery companies, so recent experience of dealing with legal recovery agencies is desirable.

Experience of producing and analysing debt reports is required to assist in monitoring debt levels and to provide information for decision making. A flexible and committed attitude to delivering accurate sales ledger services will also enable you to contribute to the success of the team.

Good IT skills are essential and you must have excellent organisational skills, be able to work under pressure, prioritise workloads and meet tight deadlines.

This role will be required to work 3 days on site and 2 days from home.

**Closing Date**: 15 May 2023

**Interview Date**: 23 May 2023

This is a University of Gloucestershire Professional Services (UoGPSL) position. UoGPSL is a wholly owned subsidiary of the University of Gloucestershire. Further information about UoGPSL can be found by following this link University of Gloucestershire Professional Services Limited - University of Gloucestershire (glos.ac.uk)

Successful applicants with current, continuous membership of the Local Government Pension Scheme(LGPS) or the Universities Superannuation Scheme (USS) will be eligible to continue membership of the scheme and will be employed by the University of Gloucestershire.