Breakdown Controller

To respond to, and resolve, customer queries relating to breakdowns, ensuring that excellent customer service is provided at all times, and that all repairs are carried out efficiently and within agreed budgets.

RESPONSIBILITIES
- Manage and respond to customer queries regarding breakdowns, ensuring that queries are dealt with efficiently.
- Complete all relevant administration relating to customer queries and vehicle maintenance
- Manage daily maintenance of vehicle fleet
- Assist customers to resolve any queries they may have, providing excellent customer service at all times.
- Monitor costs agreed with suppliers to ensure that these are adhered to at all times
- Monitor maintenance budgets to ensure that these are adhered to at all times
- Monitor workload of inhouse and mobile mechanics.
- Update fleet maintenance records on a daily basis
- Monitor vehicle MOT and Services and Inspection schedules to ensure compliance
- Work closely with other departments to ensure all processes are followed
- Monitor and manage V.O.R (vehicle off road) reports
- Other duties as and when required

working full time Mon-Fri 7:30am till 5pm

Temp contrct looking for committiment from 1-6 months plus

working in the swinton,salford area.

start ASAP