Change Manager

3 weeks ago


London, United Kingdom Salt Search Full time

Key Responsibilities:

- Conduct impact analyses, assess change readiness and identify key stakeholders.
- Develop change management strategies and draft detailed change management plans
- Work with cross-functional program team to integrate change activities and communications into overall market release plan including testing, data/content migration, business cutover, end-to-end training, hypercare
- Develop business go/no-go readiness criteria
- Identify risks and prepare risk mitigation tactics; track and report issues
- Anticipate resistance and plans to overcome/minimise
- Consult and coach project teams
- Create communication plans, sponsor roadmap, coaching plan, and training delivery plan
- Lead the design, development, delivery and management of communications.
- Create training approach; lead development of end-user training materials; overseeing/conduct training

Key Skills:

- 6+ years of experience as change management lead on transformation initiatives involving technology platform rollouts
- Organized with a natural inclination for planning strategy and tactics
- Exceptional communication skills, both written and verbal
- Ability to clearly articulate messages to a variety of audiences
- Team-player; works well with cross-functional teams to deliver programs
- Flexible and adaptable; able to work in ambiguous situations
- Resilient and tenacious with a propensity to persevere
- Problem solving and root cause identification skills
- Acute business acumen and understanding of organizational issues and challenges
- Familiarity with project management approaches, tools and phases of the project lifecycle
- Experience with large-scale organizational change efforts
- Prosci certification or designation desired


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