County Court Bailiff

**Details**:
**Reference number**:

- 308039**Salary**:

- £22,940**Job grade**:

- Administrative Officer- AO**Contract type**:

- Permanent**Type of role**:

- Operational Delivery**Working pattern**:

- Full-time, Part-time**Number of jobs available**:

- 3Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- This position is based at BASILDON COMBINED BASILDON, SS14 2EU, Chelmsford County, CM2 0QRAbout the job

**Job summary**:

- Please refer to Job Description**Job description**:
**Job Title: County Court Bailiff**

Postholders must hold a full UK Driving Licence and have access to a private vehicle for use at work

**Locations: Chelmsford County Court and Basildon Combined Court**

**Duration: Permanent**

**Pay Span or equivalent: AO**

**The position available at Basildon is for part time hours.**

**The position available at Chelmsford is for full time hours.**

This position is available for external applicants as well as existing civil servants on level transfer or promotion.
New recruits to the Civil Service joining MoJ are expected to join at the band minimum. Secondments and loans will be considered on an individual basis.

**The Role**:
Are you a friendly, helpful and enthusiastic person?
HMCTS is looking for dynamic individuals with great communication skills and a can-do attitude to join our Bailiff teams.
Bailiffs are responsible for the enforcement of civil and possession judgements and for the service of various legal documents, such as divorce petitions and to track and arrest individuals on committal warrants, which includes the need to attend court and transport prisoners to and from prison. Bailiffs are required to travel to homes and businesses across the local and surrounding area, assess personal goods to secure payment for outstanding warrants and obtain possession of properties, where a Judge has ordered this, as well as dealing with other administrative duties.
This is a challenging role that will require the jobholder to deal with individuals who are in a vulnerable position and to solve problems by reference to comprehensive guidelines and instructions. Whilst the nature of the role means that bailiffs spend a proportion of the day working on their own, they are part of a wider team with management support to ensure that targets and standards are met.

**So, what do we need from you?**
- A driving licence.
- A road worthy vehicle is essential for the role.
- Great communication skills - both written and verbal
- Commitment to providing a brilliant service for our customers
- Ability to handle difficult conversations
- Ability to provide information, quickly and clearly
- A real passion for supporting and helping people

**Working pattern**:
Whilst the post holder will be allocated to a specific office base, there may be a need for flexibility to work on an ad hoc basis at other local HMCTS offices. Due to the nature of the work, there is no set working pattern, but you may be required to work unsociable hours as part of your working week.

**Key Responsibilities**:
**Duties may include**:

- Removing goods where necessary to satisfy outstanding judgments and obtaining possession of properties where it has been so ordered.
- Completing related paperwork and accurately receipting monies received.
- Serving committal orders/warrants.
- Serving Court documents personally.
- Conveying prisoners to Court and attending in court when required.
- General administrative duties
- Processing of cash payments with regard to propriety and security of monies.
- Dealing with queries in person, by post and over the telephone.

**Other duties**

The post holder is required to work in a flexible way and undertake any other duties reasonably requested by line management which are commensurate with the grade and level of responsibility of this post.

**Essential Skills and Experience**:

- Excellent interpersonal skills, enjoy interacting with colleagues, members of the public and external stakeholders
- Are flexible, adaptable and creative in solving problems and dealing with change
- Are able to successfully perform a range of multi-skilled duties
- Have a strong sense of personal ethics and integrity
- Are able to confidently manage potentially difficult and challenging situations
- Can demonstrate sound interpersonal, communication and relationship building skills and thrive working as part of a team
- Have leadership potential or demonstrated leadership ability
- Think in an objective and analytical manner
- Are robust at enforcing UK law whilst maintaining professionalism and sensitivity

**Application Process**:

- **A CV**

If selected for interview, please note these may be required to be conducted face to face. At interview stage you will be also tested, via verbal questions, against the following:
- **2x Success Profile Behaviour (Level 1)**

Working Together / Communicating and Influencing- **3x Success Profile Strengths**

Further information on Succe