Front of House Team Member

4 weeks ago

Leeds, United Kingdom The Lamb and Flag Full time

Job Summary:
We are seeking a friendly and customer-oriented individual to join our team as a Front of House Team Member. As a member of our team, you will be responsible for providing excellent guest services and ensuring a positive dining experience for our customers. This is a great opportunity to work in a fast-paced restaurant environment and gain valuable experience in the hospitality industry.

**Responsibilities**:

- Greet and welcome guests in a friendly and professional manner
- Take food and drink orders accurately and efficiently
- Provide menu recommendations and upsell additional items to enhance the dining experience
- Ensure timely delivery of food and beverages to guests' tables
- Monitor guest satisfaction and promptly address any concerns or issues
- Maintain cleanliness and organization of the dining area, including setting up tables and replenishing supplies as needed
- Collaborate with kitchen staff to ensure smooth food preparation and service
- Adhere to all food safety and sanitation guidelines
- Handle cash transactions accurately and responsibly

**Experience**:

- Previous experience in a restaurant or hospitality setting is preferred but not required
- Knowledge of culinary terms, food preparation, and kitchen operations is a plus
- Excellent time management skills to prioritize tasks effectively in a fast-paced environment
- Strong attention to detail to ensure accuracy in order taking and cash handling
- Exceptional customer service skills with the ability to provide a positive dining experience for guests
- Ability to work well as part of a team and communicate effectively with coworkers

We offer competitive pay rates, flexible scheduling options, opportunities for career advancement, and a supportive work environment. If you are passionate about delivering exceptional guest services and enjoy working in a dynamic restaurant setting, we would love to hear from you.

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, skills, or requirements associated with the role.

**Job Type**: Part-time

**Salary**: £8.60-£11.44 per hour

Expected hours: 10 - 15 per week

**Benefits**:

- Discounted or free food
- Employee discount

Schedule:

- Every weekend

Supplemental pay types:

- Tips

**Experience**:

- Hospitality: 1 year (preferred)
- Bartending: 1 year (preferred)

Work Location: In person

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