Credit Hire

4 weeks ago

Liverpool, United Kingdom Carpenters Group Full time

**Job Purpose**

To have day to day conduct of a caseload of pre-litigated, small credit hire claims.

**Key Duties & Responsibilities**
- To chase outstanding payments due
- To review files and produce bills for payment
- To issue Court proceedings for recovery of outstanding payments
- To prepare files for Hearing
- To instruct Counsel to attend Hearings
- To instruct High Court Enforcement/County Court Bailiffs
- To deal with internal and external telephone queries
- To liaise with external agencies/Insurers/Solicitors/Courts/Debt Management firms
- To monitor and process incoming payments in a timely manner
- General administrative duties

**Experience & Knowledge**
- To progress the caseload in an appropriate and timely manner, making use of the firms Case Management Systems and using the agreed internal procedures and practices
- To assess liability at all times and to ensure that at all times the client and source receive appropriate, professional, timely and pertinent legal advice and that they are kept fully informed on the progress of the claim
- To liaise with clients, obtaining detailed instructions and on boarding them ready for litigation
- To settle claims as soon as is possible, where possible, or prepare to issue for transfer to the Litigation Team
- To achieve and exceed all targets set

**About us**

We are one of the leading providers of insurance and legal services.

Our focus is always on the customer and ensuring their claims journey consistently exceeds expectation.

We work in partnership with insurers, brokers and MGA’s to deliver a variety of fully outsourced claims solutions. Our team has grown to approximately 1000 employees across offices in Liverpool, Birkenhead, Leeds, Haywards Heath and Glasgow.

Our team’s insurance experience combined with our legal expertise gives us the size, scale and strength to successfully work in partnership with any insurer or broker. Our long-standing relationships are testament to the quality of our service.

Our culture is what defines us as an organisation and has been built around our 5 core values.

We pride ourselves in providing a positive working environment where we can work together towards our success. We understand that our success as a business depends on the success of our people, and that is why we have established an environment where all of our employees feel valued and able to perform at their best.

**Benefits**
- 25 days' holiday per annum
- Holiday buy and sell scheme
- Hybrid working model (in relevant role)
- 2 x Volunteering days to support charitable initiatives
- Matched Giving - up to £250 matched for personal charity fundraising for a registered charity
- Medicash cash plan - claim back dental / physio / optical appointments
- My Medicash App - including access to rapid digital physiotherapy and skin cancer screening assessments plus fitness videos and wellbeing tools
- Discounts and cash back on travel and shopping through Medicash extras
- Life Assurance Scheme (4 x salary)
- Pension scheme
- Funded driving theory test (in relevant role)
- Active network of Wellbeing Champions - providing mental health support
- Training and development opportunities
- Funded social events to connect with your colleagues
- Dress for your day policy

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