Food Club Assistant

6 months ago

Monmouth, United Kingdom FAMILY ACTION Full time

FOOD Club Assistant, FOOD Clubs

Based in Monmouthshire
15 hours per week (part-time, 2days)

Grade 1 point 10: £20,062 FTE (£8,133.24 pro rata per annum)

Temporary Contract: until 31 June 24, with a possibility of extension

At Family Action we transform lives by providing practical, emotional and financial support to those who are experiencing poverty, disadvantage and social isolation. We have been building stronger families since 1869 and today we work with more than 60,000 families in over 150 community-based services, as well as supporting thousands more through national programmes and grants.

The Family Action FOOD (Food On Our Doorstep) programme aims to:

- provide regular access to a sustainable supply of food to people at risk of food insecurity
- encourage families to access local support services and be signposted to other agencies
- increase disposable income for local families to improve life chances and wellbeing
- reduce the amount of food being sent to landfill in the UK by utilising surplus food

FOOD Club Support Worker will support all aspects of the day-to-day running of the programme, to ensure the clubs have high standards of service delivery.

You will have previous experience in at least one of the following environments: retail, health & safety, environmental health, education and/or previous work with families.

You will have an enthusiasm for delivering high quality customer service and have a clear understanding of food hygiene standards and procedures.

What will we offer you?

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect. If you share these values and behaviours and have the necessary skills then we look forward to hearing from you.

Closing date: Monday 31stJuly at 09.00am

Interview date: TBC

**ID: 894**

Job title: FOOD Club Assistant

Service: FOOD Clubs

**Salary**: Grade 1 point 10

Hours: 15 hours per week

Location: Monmouthshire

Responsible to: FOOD Club Coordinator

Summary of job:
Our FOOD (Food On Our Doorstep) programme aims to: provide regular access to a sustainable supply of food to people at risk of food insecurity; encourage families to access local support services and be signposted to other agencies; increase disposable income for local families to improve life chances and wellbeing; reduce the amount of food being sent to landfill in the UK by utilising surplus food.

Key tasks and responsibilities:
1. Supporting all aspects of the day-to-day running of the programme to ensure the clubs have high standards of service delivery.

2. Supporting the FOOD Club Coordinator to carry out regular compliance checks to ensure the quality and safety of the service, in order to protect service users and Family Action.

3. Ensuring all aspects of the role are carried out in line with food safety/hygiene standards.

4. Ensure volunteers are using up-to-date allergies forms to prevent any risk to service users.

5. Ability and willingness to travel across Monmouthshire FOOD Club areas using own vehicle or hired vehicle to collect food when required.

6. Support the FOOD Club Coordinator with financial checks, stock control, recruitment, induction and training of volunteers.

7. Recording accurate data to enable the FOOD Club Coordinator to report on KPIs, including uptake of the scheme, service user income, and the positive financial impact on families.

8. Encourage regular attendance at FOOD Clubs to ensure income is maintained and to prevent food wastage.

9. Provide regular feedback to the FOOD Club Coordinator on the quality of food and resources from suppliers.

10. Carry out satisfaction surveys with service users and act on feedback to support the improvement of the service.

11. Support the FOOD Club Coordinator to identity new opportunities for growth, including expansion to other local areas and advertising existing FOOD Clubs via local agencies.

12. To be able to evidence Family Action’s values at all times, which underpin Family Action’s mission of ‘building stronger families’ by:
a) Being people focused

b) Reflecting a ‘can do’ approach

c) Striving for excellence in everything we do

d) Having mutual respect for everyone we work with, work for and support through our services

13. To ensure you have an understanding (appropriate to your role) of, and comply with, Family Action’s procedures for promoting and safeguarding the welfare of children and vulnerable adults.

14. To comply with Family Action’s Diversity & Equality Policy and our Ethical Policy in every aspect of your work and positively promote the principles of these policies amongst colleagues, service users and other members of the community.

15. To comply with Family Action’s Health and Safety Policy, Data Protection Policy and to protect your own and others’ health, safety and welfare.

16. To work flexibly as may be

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