Event Coordinator

5 months ago

London, United Kingdom McQueens Flowers Full time

**Job Title | Event Coordinator**

**Job Role | **To manage event enquires and build the event sales category. Reporting to the Event Manager

**Company**:
Established in London in 1991, McQueens is the largest luxury flower business in the UK. With headquarters in London and operations in New York and Korea, McQueens is ambitiously international, with plans to expand into other countries in Asia, The Americas and Europe.

McQueens provides a broad range of services comprising spectacular weekly flowers for hotels, restaurants and businesses, memorable events at any scale, and retail and online shops - serving some of the most discerning clients and partners around the world.

As well as providing an outstanding floral service, the McQueens Flower School has become one of the most respected and attended flower schools in the world - attracting students from all over the world.

Over almost 30 years, McQueens has established a reputation of being one of the world’s most visionary and creative design brands - followed by more than 190,000 on Instagram

**Role**:
The job-holder will be a member of the McQueens Flower Events team, with responsibility for managing customer’s floral design projects from beginning to end.

Whatever the size of project, you’ll take ownership of the customer and be at their side throughout - from initial enquiry to clearance afterwards, and every step between. Your job is to understand and interpret their needs and ideas and then translate them into a winning proposal by working with the rest of the team to create and deliver amazing floral designs for events, and contributing to the growth of our company.

You’ll need to be a confident communicator with the skills and experience required to successfully handle enquiries, meet with customers, provide creative leadership to customers as well as give practical guidance and advice, produce beautiful costed proposals, deliver presentations, work with our creative team, plan and organise logistics, go to installations when necessary, and take ownership of the project from start to finish to deliver an outstanding result.

With a relentless focus on understanding our customers’ needs and by collaborating with relevant colleagues, you’ll combine all of your skills to solve problems and mobilise colleagues as required to deliver outstanding customer service, maximise revenue from each customer, and continue to elevate our brand reputation.

You’ll be predominantly based in the office but will be required to meet customers on site or in their office. As a frontline contact for our customers, this ambassador role requires you to look and act the part at all times - retaining composure and professionalism, and an ability to be diplomatic at times.

This varied role requires creativity, planning skills, problem solving, good judgement, teamworking, organisation, attention to detail, an ability to manage time and workload effectively, commercial acumen, and excellent interpersonal skills.

**Duties**:

- Responsible for promptly and appropriately handling incoming customer project enquiries and requests
- Responsible for meeting with customers as required
- Responsible for fully understanding customers’ needs and ideas
- Responsible for working with our creative team to develop and refine the brief and design for each project
- Responsible for producing beautiful, on-brand presentations and costed proposals
- Responsible for collaborating with colleagues in other teams to plan, deliver and install amazing floral designs
- Responsible for communicating with relevant colleagues to ensure that delivery times and deadlines are met
- Responsible for finding thoughtful and creative solutions to problems as they occur
- Contribute to the achievement of high levels of customer satisfaction
- Contribute to growing revenues and increasing company profitability
- Responsible for maintaining accurate and complete customer records
- Comply with all company policies and procedures at all time
- Maintain the confidentiality of all types of information relating to employees, customers, etc
- This job description is intended to provide a broad outline of the main responsibilities only. It is expected that the job-holder will be flexible in developing their role by mutual agreement, and that they may be required to carry out other duties commensurate with their grading and expertise

**Key Responsibilities**:

- Management of a number of customer projects at the same time
- Proactively understanding and anticipating customers’ needs
- Working with colleagues to develop solutions for our customers
- Preparation of presentations and costed proposals
- Maintenance of accurate customer records
- Handling of enquiries and requests
- Company ambassador - working with customers on and offsite

**Requirements**:

- Highly organised with excellent attention to detail
- Excellent presentation skills
- Experienced florist or an excellent understanding of

  • Event Operations Coordinator

    1 month ago

    London, Greater London, United Kingdom Event Industry News Limited Full time

    Event Operations CoordinatorAt Event Industry News Limited, we're seeking a highly motivated and organized individual to join our team as an Event Operations Coordinator. This role will be responsible for managing event logistics, developing relationships with clients and stakeholders, and ensuring the smooth execution of events.Key Responsibilities:Develop...

  • Events Marketing Coordinator

    6 days ago

    London, Greater London, United Kingdom Event Industry News Limited Full time

    Marketing and Events RoleWe are seeking an experienced Marketing and Events Coordinator to join our successful events team. The ideal candidate will have a strong background in event administration, marketing collateral development, and ticketing support.The role involves managing data for smooth event administration, developing marketing materials,...

  • Marketing and Events Coordinator

    1 month ago

    London, Greater London, United Kingdom Event Industry News Limited Full time

    We are seeking a highly organized and detail-oriented Marketing and Events Coordinator to join our team at Event Industry News Limited. The successful candidate will be responsible for managing event administration, developing marketing collateral, and providing excellent customer service.Key Responsibilities:Data management for smooth event administration...

  • Event Coordinator

    1 month ago

    London, Greater London, United Kingdom Freemans Event Partners Full time

    Freemans Event Partners is seeking a skilled Barista to join our team at Twickenham Stadium. As a Barista, you will be responsible for preparing high-quality coffee and delivering exceptional customer service in a fast-paced environment.Key Responsibilities:Prepare and serve high-quality coffee to customers.Provide exceptional customer service and ensure a...

  • Operations Coordinator

    6 months ago

    London, United Kingdom Event Concept Full time

    Event Concept have an opportunity for an Internal Operations Coordinator to join our team. In this role, reporting to our Office Manager, you’ll support the day-to-day operations within the office. Event Concept is a leading creative production agency specialising in live, hybrid, and virtual event production. Our team comprises industry-leading...

  • Digital Event Planner

    7 days ago

    London, Greater London, United Kingdom Event Industry News Limited Full time

    Job DescriptionAs a Marketing and Events Coordinator, you will be responsible for delivering high-quality events and marketing campaigns. Your key responsibilities will include:Data management for seamless event administrationDevelopment of marketing collateral, including digital and print materialsTicketing assistance and delegate supportDiary management...

  • Casual Events Catering Manager

    3 weeks ago

    London, United Kingdom Freemans Event Partners Part time £14 - £16

    CASUAL EVENTS CATERING MANAGER- various London venuesTWICKENHAM STADIUM/ WEMBLEY STADIUM/ WESTHAM- LONDON STADIUM and other exciting venues/ events!Job Summary: We are looking for a skilled Catering Manager to oversee all operations of our catering unit, ensuring top-quality service, food standards, and customer satisfaction. The Catering Manager will lead...

  • Casual Events Catering Manager

    3 weeks ago

    London, United Kingdom Freemans Event Partners Full time

    CASUAL EVENTS CATERING MANAGER- various London venuesTWICKENHAM STADIUM/ WEMBLEY STADIUM/ WESTHAM- LONDON STADIUM and other exciting venues/ events!Job Summary: We are looking for a skilled Catering Manager to oversee all operations of our catering unit, ensuring top-quality service, food standards, and customer satisfaction. The Catering Manager will lead...

  • Events Coordinator

    5 months ago

    London, United Kingdom Hunter Merrifield Full time

    Merrifield Consultants are delighted to be partnering with a Medical Membership Organisation to recruit an enthusiastic and dedicated Events Coordinator. **Position**: Events Coordinator **Salary**: Up to £34k **Contract**: Full-time, permanent (hybrid, 2 days a week in the office) **Location**: City of London As an Events Coordinator, you will work...

  • Event Coordinator

    1 month ago

    London, Greater London, United Kingdom Blue Legal Full time

    Event Coordinator Opportunity at Blue LegalWe are seeking a highly organized and detail-oriented Event Coordinator to join our team at Blue Legal. As an Event Coordinator, you will play a crucial role in the planning and execution of conferences, corporate events, and other activities.Key Responsibilities:Support the Events Manager in coordinating all...

  • Events Coordinator

    13 hours ago

    London, Greater London, United Kingdom Cognita Asia Holdings Pte Ltd Full time

    About the RoleWe are seeking an experienced Events Coordinator to join our team at North Bridge House. This is a fantastic opportunity for someone who is passionate about delivering high-quality events that uphold the school's values and standards.The successful candidate will have a proven track record of delivering events to the required standard and...

  • Event Coordinator

    1 month ago

    London, Greater London, United Kingdom Firstagency Full time

    Event CoordinatorAt Firstagency, we're seeking an experienced Event Coordinator to join our team. As an Event Coordinator, you will be responsible for managing the logistical aspects of events, including venue selection, catering, audio-visual equipment, and transportation. You will work closely with clients to understand their event objectives and develop...

  • Events Coordinator

    6 months ago

    London, United Kingdom Ambition Full time

    I'm currently working with a leading US law firm in their search for an Event Coordinator to join their team based in London. This role will be focused on their European markets working with their global team. The Event Planning Coordinator will support with planning, coordination and execution of all client-related, firm-hosted events, seminars,...

  • Event Coordinator

    1 week ago

    London, Greater London, United Kingdom Compass UK & Ireland Full time

    We are looking for an experienced Event Coordinator to join our team at Compass UK & Ireland.Job SummaryThe Event Coordinator will be responsible for the successful delivery of events at the QEII Centre, working closely with the operations team and event planners.Key ResponsibilitiesCollaborate with the events team to plan and coordinate events, ensuring...

  • Event Coordinator

    1 month ago

    London, Greater London, United Kingdom sketch London Full time

    We are seeking a skilled Event Coordinator to join our Reservations Team at Sketch London.The successful candidate will be responsible for planning and coordinating events, working closely with external clients to understand their needs and coordinating with our operations team to deliver exceptional event experiences.Main tasks will include:Establishing and...

  • Events Coordinator

    5 months ago

    London, United Kingdom The Maine Group Full time

    Events Coordinator Permanent Hybrid - 1 day London office £34,000 Are you a highly organised and engaging events professional looking for a great place to work? If so, this could be just the role for you! This is an exciting opportunity for an experienced Events Coordinator / Officer to join a professional membership body to help deliver a portfolio of...

  • Event Coordinator

    3 weeks ago

    London, United Kingdom Swipe Say Easy Full time

    Join Our Team as an Event Coordinator and Create Unforgettable Experiences!Are you passionate about events and looking to make your mark in the industry?We are looking for a dedicated Event Coordinator to support our event planning team. You'll play a key role in ensuring our events run smoothly and successfully.ResponsibilitiesCoordinate event logistics,...

  • Event Coordinator

    5 months ago

    London, United Kingdom IDA Recruitment Ltd Full time

    We are looking for a confident and vibrant Events Coordinator who is looking to develop a career in professional webinars, in person corporate training and events. The Events Coordinator role requires working 3 days a week from the offices in Old Street and 2 from home. Comfortable and professional home working is required as you will work on two screens...

  • Event Coordinator

    1 month ago

    London, Greater London, United Kingdom Thomson Reuters Full time

    Event Coordinator Opportunity at Thomson ReutersThomson Reuters is seeking an Event Coordinator to join their team. As an Event Coordinator, you will play a key role in planning and executing events that showcase the company's expertise and thought leadership.About the RoleAssist in the planning and coordination of events, including conferences, seminars,...

  • Event Coordinator

    1 month ago

    London, Greater London, United Kingdom SAVVY MEDIA & DIGITAL RECRUITMENT Full time

    Event CoordinatorSavvy Media & Digital Recruitment is seeking an experienced Event Coordinator to join their team. As an Event Coordinator, you will be responsible for managing the full lifecycle of digital and in-person events, including webinars, livestreams, and conferences.Key Responsibilities:Develop and maintain event timelines to ensure timely...