Viewing Assistant

**ABOUT US**:
Student Cribs are the largest provider of second and third year (university) housing in the UK. To date, Student Cribs have over 1000 properties in 25 cities. Student Cribs own and let high quality student properties to university students, giving students a safe, reliable, and exciting choice when renting their first home. We pride ourselves on the market leading quality of housing and high level of service we deliver.

You will carry out viewings at our properties and be the face of Student Cribs to prospective tenants. It will be your responsibility to meet prospective tenants at their allotted viewing time, provide an excellent viewing experience, and provide all necessary information regarding the Student Cribs brand and our processes with the goal to convert viewings to contracts. On top of an attractive hourly rate for viewings you will receive a bonus for every property let.

This is an important role requiring great customer service skills, knowledge of our brand and processes, and the desire to provide students with a safe, enjoyable and market leading experience when securing their accommodation. Virtual training will be provided before you begin work.

**BASIC REQUIREMENTS**:
Interest and / or experience within property lettings / real estate

Excellent communicator, face-to-face, written and over the phone

Experience in a customer service role

Ambitious with a positive attitude

Good prioritisation skills

Field based

Full UK driving license and own transport

**KEY RESPONSIBILITIES**:
Conducting viewings: you will meet prospective tenants at our properties and show them around / answer questions

Internal Feedback: you will feedback to members of the Student Cribs team regarding viewings and leads activity for your properties
- Conducting monthly property inspections
- Safety checks
- Meter readings
- Completing Right to Rent checks
- Property Management support
- Handover support

**FURTHER DETAILS**:
Zero Hour Contract

**Salary**: £6.50 per 30 minute viewing slot (£13 p / h equivalent) plus bonus for let properties (from £50 per property let)

Hours: expected to be available 09:00am to 19:00 Monday to Friday with ability to work on weekends where required (your hours are flexible, you can claim the viewings that work for your schedule, however we expect you to claim a certain % of available viewings)

Location: field based; must live in or close to Southsea, Portsmouth

**Job Type**: Zero hours contract

**Salary**: £13.00 per hour

**Benefits**:

- Flexitime

Schedule:

- Flexitime
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Commission pay

Work Location: One location

Expected start date: 13/02/2023