Employment Adviser

2 months ago

Leicester, United Kingdom B2B Restart Full time

**About**

Business 2 Business was set up 35 years ago to tackle unemployment and social exclusion. We recognised that local people were often not able to benefit from jobs in the local economy, and that additional support was needed to help bridge the gap.

Supporting customer needs, upskilling, addressing barriers to employment and further opportunities has always remained our top priority. We have developed our services over the years with the main focus on helping individuals to flourish in employment. Our values are at the core of everything we do and we hold ourselves to extremely high standards.

**Job Opportunity**

We are looking for highly motivated employment advisers who have a passion for supporting unemployed individuals to find work. The adviser will take responsibility for their own caseload of customers and want to go the extra mile to help them.

The role will include:

- Supporting participants overcome barriers to employment by engaging with them, setting up and reviewing SMART action plans for participants, and finding them sustainable employment
- Identify transferable skills and capabilities in participants to find suitable jobs
- Signposting to local stakeholders to provide support where required such as debt concerns, mental health conditions or career coaching
- Support individuals with job interviews and assessments
- Supporting the participant with job search using the appropriate job boards and ensure profiles are kept up-to-date
- Identifying skill gaps and signposting to courses which will help the individual
- Find relevant jobs for participants in addition to working with the Employer Engagement Team to identify suitable job opportunities
- Update the case management and learner system for activities and outcomes achieved by the customer

**Key Skills and Mindset**
- A passion to exceed all monthly performance targets and KPIs
- Motivation to deliver strong outcomes for individuals and transform lives
- Experience of working in a fast-paced environment and manage multiple priorities
- Experience of working in target driven environment
- Excellent communication skills to build rapport with individuals quickly and with the ability to listen, understand and coach
- Ability to motivate individuals and challenge them
- Strong minded with the ability to working with challenging people
- Great knowledge of the labour market
- Good at problem solving
- Strong IT skills with experience of using MS packages and CRM systems
- Excellent organisational skills
- A strong commitment to personal and professional development
- Be able to comply with data protection, IT security and other policies
- Be a team player and supportive of colleagues
- Have values of trust, honesty, integrity and inclusivity which match the company’s

We’re a Disability Confident employer and are committed to equal opportunities.

**Salary**: £25,000.00-£27,000.00 per year

Schedule:

- Monday to Friday

Application question(s):

- Please confirm you are comfortable with this role being based in the office?
- This is a full-time opportunity, please confirm this is suitable?

Work Location: In person

**Salary**: £25,000.00-£27,000.00 per year

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Leicester: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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