Head Waiter/supervisor

1 month ago


London, United Kingdom Cacciaris restaurant Full time

Job Title: Head Server

**Duties**:

- Oversee the dining experience and ensure excellent customer service
- Train and supervise servers to provide efficient and friendly service
- Assist with food preparation and ensure proper food handling and safety protocols are followed
- Manage reservations and seating arrangements to optimize table turnover
- Handle guest complaints or concerns in a professional and timely manner
- Collaborate with kitchen staff to ensure smooth flow of food service
- Upsell menu items and promote daily specials to enhance guest experience
- Maintain cleanliness and organization of the dining area

**Skills**:

- Strong hospitality skills with a focus on providing exceptional guest services
- Previous experience in a restaurant or culinary environment preferred
- Proficient in food preparation techniques and knowledgeable about food safety regulations
- Excellent time management skills to prioritize tasks in a fast-paced environment
- Basic math skills for accurate billing and handling of payments
- Ability to effectively communicate with guests, coworkers, and management
- Upselling skills to promote additional menu items or special offers

If you are passionate about delivering outstanding customer service, have a background in the restaurant industry, and possess strong leadership skills, we invite you to join our team as a Head Server. In this role, you will be responsible for overseeing the dining experience, training and supervising servers, ensuring food safety standards are met, and providing excellent guest services.

**Salary**: £12.50-£14.50 per hour

Expected hours: 45 - 48 per week

Schedule:

- Holidays
- Weekend availability

**Experience**:

- Hospitality: 2 years (preferred)
- Bartending: 1 year (preferred)

**Language**:

- English (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person



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