Part-time Receptionist

7 months ago


NewarkonTrent, United Kingdom YMCA Robin Hood Group Full time

If you love meeting people and have a welcoming, friendly approach, you could be the newest member of our team

Working 16 hour per week, YMCA Robin Hood Group are recruiting for a Receptionist to join our busy reception team of our Community and Activity Village.

You will work shifts to provide cover across our opening hours, 7.30am-10pm. We are open 7 days a week so a willingness to work day times, evenings and weekends is essential.

Being the welcoming face at the front of our building, you will ensure the safety of our visitors while on and also help with any questions or queries you may get asked.

With many regular customers visiting weekly, you will soon get to recognise familiar faces, making this a really enjoyable and friendly role.

You can expect your day to day duties to include:

- Being the first point of contact for all users.
- Daily admin tasks and to keep all supplies for the Village facilities stocked, such as stationary and promotional materials.
- Data-entry, scanning, printing, filing and compliance checks.
- Provide assistance and enhance the customer experience for all, building excellent relationships with customers.
- To support and assist any activities taking place at the Community & Activity Village based on the needs of the individuals on site. data-entry, documentation, printing, filing duties and compliance checks.
- To act as key holder as required, opening & closing parts of the Community & Activity Village for users.
- To assist in keeping the reception area tidy and ensure adherence to all Health & Safety requirements
- To assist with any enquiries, bookings, complaints and requests in a friendly, professional and timely manner.

We are looking for someone with previous customer service experience, either in retail, hospitality or office, who is confident and outgoing to work on our busy reception desk.

You will need to be reliable and trustworthy but you will be fully trained and supported by the existing team. We are a really friendly and welcoming team

We could offer up to 20 hours if you were looking for more hours and there is always the option of overtime shifts too. We also genuinely work as a team and will cover each other across the reception team, facilities and village teams so a willingness to stuck in and maybe do something different from your normal role is essential. Full training will of course be provided for any other tasks

If you are looking to work for an organisation who cares about you and your wellbeing, the YMCA prides itself on the package of wellbeing we support all our employees.

At YMCA Robin Hood Group, you will have many additional benefits, including but not limited t
- Comprehensive well-being package
- 23 day annual leave increasing 1 day each year for your first 5 years
- Flexible bank holidays to take to celebrate the cultural and religious events important to you
- Private medical and dental cashback scheme
- Westfield Rewards for high street discounts
- Regular ongoing inhouse training
- External training to support Level 4 & 5 Residential Care Diploma
- Eligible to join the Blue Light Discount scheme
- Workplace pension
- 4 x Life Insurance/Death in Service
- Pastoral support
- Cycle to Work Scheme
- Excellent opportunities for development and progression in an exciting expanding organisation
- £500 refer a friend scheme applicable across the Group
- Reduced school holiday childcare costs at YMCA Camp Williams
- 10% off in our hospitality venues


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