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Bank Project Worker

4 months ago

Norwich, United Kingdom Sanctuary Group Full time

**Bank Project Worker**

**£12. 50 per hour**

**Hours as and when required**

our Homelessness Service, Aviary House, Norwich.

We're a national organisation, but we're not-for-profit and we think locally by putting our customers at the heart of what we do. We're committed to being our best and helping customers to be their best, as we support them on their pathways for independence.

No matter your job - delivering support directly or working in our offices to support our frontline teams - your work makes a difference every day.

And working with us isn't just another job. It's rewarding, inspiring, exciting and it provides an opportunity to make a real, positive impact on people's lives. Plus, we'll support you in reaching your aspirations and career goals, through comprehensive training and benefits.

**The role of Project Worker will include**:

- Providing support to encourage our customers who have faced homelessness to maximise their own potential and independence
- Assessing customers' needs by writing and updating support plans
- Being a first point of call to receive and direct all customer queries
- Developing relationships with customers, ensuring that customers maintain personal choice, privacy, and dignity
- Liaising with external support links to improve customers' confidence, health and wellbeing and offer training and encouragement towards employment and education
- Handling occasional emergency situations
- Keeping accurate and high-quality written records

**Skills and experiences**:

- Experience of working with adults who have experienced homelessness
- Enthusiastic and flexible with a strong “can-do” attitude
- Ability to work as part of a team and on own initiative
- Strong organisational skills as well as functional literacy and numeracy
- Ability to react quickly to changing priorities whilst working to deadlines and targets
- NVQ3 in Health and Social Care, or willingness to work towards is essential

Brilliant work deserves brilliant benefits As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we'll reward you:

- A variety of online discounts and rewards from major retailers
- Health and well-being plans
- A wide range of learning and development opportunities

**Job Reference: 218853**

**Closing Date: 7 July 2024**

**Building Equality and Diversity**

We work closely with the Home Office in order to prevent illegal working.
Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.