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HR Advisor

4 months ago

Peterborough, United Kingdom Addison Lee Full time

**About Us**

Addison Lee - driving London safely and in style since 1975. As the capital’s leading passenger car, courier and now black taxi service, Addison Lee is an integral part of the London transport network. Our people matter and our strength is in our employees and drivers. Our dedicated team has years of expertise, and we are always looking for great people who can drive innovation. We believe that taxi and minicabs journeys can be so much more than just a means to an end. Our mission is for our clients and drivers to experience extraordinarily high standards, and by allying the latest technologies with traditional client service values, we cannot only disrupt the industry, we can revolutionise it

**About the Role**

Your specialist area will be all things advisory with a focus around Employee Relations. Your primary focus will be providing timely comprehensive advice and service across the varied customer service departments of Addison Lee. Another key aspect of the role will be coaching and providing guidance to the our leaders, managers and employees in our Peterborough site

**Salary**

£35000 - £40000 (dependent on experience)

**Hours**

37.5 hours (5 days per week)

**Location**

Peterborough (at least 3 days per week) with a mandatory day in our Central Office in Paddington, London every other week

**Requirements**:
**Main Accountabilities**
- Advise, coach & develop managers through matters relating to employee lifecycle within our Peterborough office (with cover for other areas of the business where required)
- Effective case management of people related issues such as disciplinaries, grievances, performance management, flexible working, redundancies and restructures, TUPE processes, health & wellbeing, absence management, occupational health referrals, mediation referrals etc
- Work closely with the Recruitment and Engagement Manager on the end-to-end onboarding process of new hires ensuring they are still supported once introduced to the organisation
- Proactively analyse ER activity to ensure ongoing improvement through the production of monthly reports and updates
- Develop and maintain effective relationships with all relevant stakeholders across Addison Lee to promote good and consistent employee relations
- Partner with Ops & Team Managers to proactively support and engage on matters related to the Employee Lifecycle, with a view to minimise escalation of people related issues
- Develop and deliver training workshops to line managers to grow and empower them in their people management capabilities
- Act as a functional expert on all People Standards and Procedures and update when required
- Take ownership and work as a team on various exciting new HR projects
- Have a focus on continuous improvement to ensure the HR team always adds the maximum value
- Understand and keep up to date with new employment legislation and to proactively seek out HR initiatives that can be implemented at Addison Lee
- This list is not exhaustive and the job holder will may be asked to undertake other responsibilities as an when required

**Essential**:

- Demonstrable experience of taking ownership for managing the full employee relations remit supporting and developing line managers from start to finish
- Experience of providing support, guidance and coaching to people managers using clear and adaptable communication skills
- Demonstrable experience of succeeding in an advisory role within a fast paced HR department with high volumes of employee relations cases
- Experience of delivering people management training workshops
- Able to interact with and influence people from all departments and at all levels within business
- A desire to continuously improve and develop HR and employment law knowledge and expertise
- Data driven and analytic approach to managing the ER along with ongoing reporting of key metrics
- Ability and willingness to travel to London bi weekly and other offices around London when required
- Interest and enthusiam of providing coaching to managers and senior stakeholders
- CIPD Level 5 qualification or above / relevant experience

**Desirable**:

- Experience within an HR shared services function
- Experience supporting HR in a call centre environment

**Benefits**

As well as a competitive salary of up to £40,000 per annum, you will also receive: Up to 5% Bonus, Life Insurance (Death in Service), 2 days paid volunteering leave a year, Private Medical Insurance & Travel Insurance (after 1 year), Wellness Program, Cycle to Work Scheme, 33 days Annual Leave (incl. bank holidays), extensive retail discounts via Reward Gateway (e.g. 5% off most major supermarkets), support with Professional Training and Qualifications via Apprenticeships, Season Ticket Loans, Discounted Cabs and Courier services (within London)

**Equality and Diversity Information**

Addison Lee are a Disability Confident employer, we have made commitments to employ, keep and develop the abilities of disabled